Christian Dior Client Advisor
- Location
- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 29, 2026
About Christian Dior
Christian Dior Couture is a leading haute couture and luxury fashion maison within the LVMH group. The brand is recognised for meticulous craftsmanship, refined product storytelling and an elevated retail experience; as an employer it seeks individuals who combine service excellence with deep product knowledge and a commitment to brand standards.
Christian Dior Couture seeks a Client Advisor in Bloomington, MN (Mall of America) to deliver luxury clienteling and achieve boutique sales targets.
Role & Responsibilities
- Build, manage and grow a personal client portfolio through proactive outreach, appointment setting and consistent follow-up to maximise retention and lifetime value.
- Deliver exceptional, personalised client experiences using product storytelling and selling ceremonies to drive conversion, units per transaction (UPT) and average dollar per sale (ADS).
- Achieve and exceed individual sales targets and KPIs while contributing to overall boutique performance.
- Provide frontline client service in person, by phone and by electronic communication, resolving client issues in partnership with boutique leadership.
- Support boutique operations including visual merchandising, floor moves, housekeeping and arranging merchandise across boutiques for client requests.
- Manage individual stock assignments: organise merchandise on the sales floor and in back-of-house areas and participate in inventory and cycle counts to protect assets.
- Accurately process charge-send sales in accordance with company guidelines and assist with packaging/gift-wrapping when required.
- Act as a brand ambassador within the local community, representing the maison’s values and aesthetic at all times.
Qualifications
- Minimum three years’ experience in luxury retail or an equivalent client-facing sales role.
- Demonstrable track record of meeting or exceeding sales targets in a boutique or high-end retail environment.
- Excellent interpersonal, verbal and written communication skills with a customer-centric approach.
- Strong organisational aptitude with meticulous attention to stock management, visual standards and loss-prevention procedures.
- Flexible availability to work on-site according to boutique hours, including weekends and peak shopping periods.
Skills
Experience
Minimum three years of experience in luxury or premium retail sales, with a proven record of building client relationships and achieving individual sales targets.
Education
High school diploma or equivalent required; tertiary education in fashion, retail, business or a related discipline preferred.
Workplace
This position is based in Bloomington, Minnesota, USA, within easy reach of Minneapolis.
Culture
The boutique environment prioritises refined client service, collaborative teamwork and an uncompromising attention to brand standards. Employees are expected to convey the maison’s heritage and craftsmanship through meticulous service and product expertise while working in a fast-paced, results-oriented retail setting.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Boutique Sales Consultant», «Client Relations Associate», «Retail Client Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.