Christian Dior Boutique Operations Supervisor
- Employment
- Full-Time
- Seniority
- Supervisor
- Posted
- Mar 13, 2026
About Christian Dior
Christian Dior Couture is a leading French haute couture and luxury ready-to-wear Maison within the LVMH group. Renowned for its craftsmanship, creativity and savoir‑faire across fashion and leather goods, the Maison offers structured retail operations and internal career pathways within the wider LVMH network.
DIOR seeks a Boutique Operations Supervisor in Melbourne, Australia — lead BOH operations, inventory control and admin for the Melbourne City boutique.
Role & Responsibilities
- Support and oversee back‑of‑house (BOH) operations to ensure smooth, efficient functioning of the Melbourne City boutique.
- Monitor and manage stock inventory levels and conditions; collaborate with the Boutique Manager to ensure accurate, timely replenishments.
- Provide operational solutions and recommendations to the Boutique Manager to improve processes and controls.
- Coach, guide and motivate boutique staff to optimise operational efficiency and maintain service standards.
- Perform administrative duties including cashiering, transaction updates, financial reporting and management of boutique expenses.
- Oversee boutique presentation and tidiness to ensure an exceptional client experience aligned with DIOR standards.
- Manage maintenance issues and supervise performance of external vendors and service providers.
Qualifications
- Minimum 3 years' relevant experience in retail; ideally 4 years with at least 1 year in a supervisory role within luxury retail.
- Demonstrable experience in inventory control, cash handling and retail administration.
- Strong attention to detail with a control‑focused and logical mindset.
- Proven ability to coach and lead small teams in a high‑service environment.
- Ability to perform under pressure, self‑motivation, and a proactive approach to problem solving.
Skills
Experience
Minimum 3 years' experience in retail operations, preferably within the luxury sector; prior supervisory responsibility for at least one year and hands‑on BOH experience managing stock, cash procedures and vendor relationships.
Education
High school diploma or equivalent required; tertiary qualification in retail, business, hospitality or a related discipline preferred.
Workplace
This position is based in Melbourne, Victoria, Australia.
Benefits
Internal career progression within DIOR and the LVMH Group; generous staff discount; monthly commission, annual bonus and incentives; three Wellness Days per year; ongoing training and development programmes; access to Employee Assistance Programme.
Culture
DIOR fosters a high‑standards, craftsmanship‑led environment with a strong emphasis on creativity, excellence and client experience. The Maison values professional development and offers clear internal mobility within the LVMH network while promoting inclusivity and collaborative teamwork.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Supervisor», «Store Operations Lead», «Back-of-House Supervisor», «Boutique Team Supervisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.