Christian Dior Boutique Operations Manager
- Employment
- Full-Time
- Seniority
- Manager
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Apr 23, 2026
About Christian Dior
Christian Dior Couture is a leading maison within the luxury fashion and leather goods sector and operates under the LVMH group. The brand is renowned for its craftsmanship, couture heritage and high-touch client experience; as an employer it emphasises excellence, attention to detail and the preservation of artisanal savoir‑faire within an international, performance-oriented environment.
Christian Dior Couture seeks a Boutique Operations Manager in Atlanta, GA to oversee payroll, inventory, facilities and back-of-house operations.
Role & Responsibilities
- Manage day-to-day non-selling operations of the boutique including payroll, POS functions, shipping & receiving, alterations, and after‑sales processes.
- Ensure compliance with company policies and procedures across security, safekeeping of funds/property, personnel practices, inventory control and record-keeping.
- Produce, maintain and distribute operational reports and documentation to Corporate and boutique leadership; execute regular inventory cycle counts and monitor receiving, transfers, damages and returns-to-vendor.
- Oversee facilities and equipment maintenance — including HVAC, electrical, security and communications/MIS systems — and ensure physical premises comply with safety codes.
- Train, coach and supervise associates and department managers on operational procedures (POS, returns, alterations, safety/security); assist in workforce scheduling and payroll administration to meet budgetary targets.
- Lock and secure the store; enforce opening/closing and loss‑prevention procedures and coordinate with central distribution and corporate inventory control when required.
- Troubleshoot operational issues affecting service, efficiency and productivity; exercise judgement and discretion in daily operational decision-making.
Qualifications
- Minimum five years' experience in retail operations with demonstrated responsibility for back‑of‑house functions; luxury fashion experience strongly preferred.
- Proven experience supervising and developing retail teams, with the ability to coach associates and enforce consistent standards.
- Solid knowledge of POS, inventory control and loss‑prevention processes and procedures.
- Strong organisational skills with capacity to prioritise in a fast‑paced environment and manage payroll and scheduling within budgetary constraints.
- Clear, concise communicator with the ability to produce operational documentation and provide instruction to department managers and associates.
- Available to work on-site with a flexible schedule that may include evenings and weekends.
Skills
Experience
Minimum five years' experience in retail operations, preferably within the luxury fashion or leather goods sector.
Education
High school diploma or equivalent required; bachelor’s degree in business, retail management or a related discipline preferred.
Workplace
The successful candidate will be located in Atlanta, Georgia, USA.
Culture
Christian Dior Couture combines a couture heritage with a rigorous, client-centric operational ethos. The workplace values exacting standards, close collaboration between sales and operations teams, and a commitment to craftsmanship and elevated guest service.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Operations Manager», «Store Operations Manager», «Boutique Manager — Operations», «Operations Lead, Retail», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.