Christian Dior Boutique Manager

Employment
Full-Time
Seniority
Manager
Posted
May 17, 2026

About Christian Dior

Christian Dior Couture is the haute couture and ready-to-wear maison of the Dior fashion house, recognised globally for its craftsmanship, creative direction and refined luxury. As part of the LVMH group, the Maison combines heritage savoir‑faire with a dynamic international retail network, offering employees exposure to iconic collections and cross‑disciplinary collaboration with design, merchandising and client‑service teams.

Christian Dior Couture seeks a Boutique Manager in Warsaw to lead the boutique team, drive sales and deliver excellence in client experience.

Role & Responsibilities

  • Lead, recruit, train and coach a high-performing boutique team; implement development and succession plans to retain key talent.
  • Set and drive commercial objectives through rigorous KPI tracking, actionable sales plans and regular performance analysis.
  • Manage customer acquisition and loyalty strategies, cultivate a qualitative client network and act as brand ambassador at in‑store and external events.
  • Oversee merchandising standards and visual presentation; coordinate with Visual Merchandising and Buying to maintain appropriate stock levels and execute window and in‑store displays.
  • Ensure operational compliance across retail processes, inventory controls and back‑office organisation in collaboration with Retail Operations.
  • Plan and supervise boutique floor coverage to guarantee a consistently welcoming client experience and service excellence.

Qualifications

  • Minimum 5 years’ experience in luxury retail or equivalent, with prior responsibility for team management and boutique operations.
  • Demonstrable experience using KPIs, financial reports and budgets to build action plans and drive sales performance.
  • Excellent leadership and interpersonal skills with a proven ability to inspire, coach and evaluate staff.
  • Fluent in Polish and English; additional languages are a strong advantage.
  • Deep appreciation of luxury fashion, strong commercial mindset and high service orientation.

Skills

Clienteling and CRM KPI analysis and sales reporting Budgeting and financial reporting Merchandising and visual standards oversight Team recruitment, coaching and performance management Event coordination (in‑store events and trunk shows)

Experience

At least 5 years of progressively responsible experience in luxury retail management or a comparable customer‑facing commercial role, with proven results in team leadership, P&L awareness and KPI‑driven growth.

Education

Bachelor’s degree or equivalent in Business, Fashion, Retail Management or a related discipline preferred.

Workplace

The successful candidate will be located in Warsaw, Mazowieckie, Poland.

Culture

The Maison promotes a culture of creative excellence, meticulous attention to craft and a client‑centric approach. Employees operate within a collaborative, high‑standards environment that values heritage, personal development and cross‑functional partnerships with headquarters teams.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Store Manager», «Luxury Retail Manager», «Flagship Boutique Manager», «Client Experience Manager», «Retail Boutique Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Christian Dior

Christian Dior Boutique Manager

Warsaw, Poland

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