Christian Dior Boutique Manager

About Christian Dior

Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.

Role & Responsibilities

• Achieve annual sales targets and drive revenue growth through effective team management and customer engagement
• Recruit, train, coach, and manage all boutique employees; conduct performance reviews and ensure compliance with payroll budgets
• Oversee merchandise placement, visual displays, and stock rotation to optimise sell-through and minimise losses
• Develop customer database and enhance clientele service through seasonal promotions, trunk shows, events, and after-sale engagement
• Manage financial performance including multi-million-dollar sales volumes, review operational reports, and maintain payroll budgets
• Conduct monthly sales goal assignments and review client book development with sales associates
• Coordinate seasonal product trainings, launches, and in-store merchandising campaigns in line with brand image and market needs
• Ensure compliance with company policies, security protocols, and safety standards; conduct quarterly emergency procedures meetings
• Maintain clear communication channels with Head Office, share best practices with retail partners, and provide feedback to buying team
• Exemplify Dior brand values and serve as a Brand Ambassador to customers and staff

Qualifications

• Minimum 5 years of retail store management experience, preferably in a luxury product setting
• Proven ability to manage a sales force and achieve sales targets
• Strong knowledge of the luxury industry with Dior brand sensitivity and understanding
• Excellent interpersonal, communication, and organisational skills
• Ability to handle multi-million-dollar sales volumes and understand retail financial details
• Experience in team recruitment and progressive discipline procedures
• Customer service excellence with proven ability to provide outstanding service in line with Dior expectations

Skills

Experience

Minimum 5 years of retail store management experience in a luxury product environment, with demonstrated success in driving sales performance, managing teams, and maintaining operational excellence in a high-volume luxury retail setting.

Education

Secondary education or equivalent; further education in retail management, business administration, or luxury brand management preferred.

Workplace

Culture

Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.