Christian Dior Boutique Manager

About Christian Dior

Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.

Role & Responsibilities

• Develop commercial strategy for the boutique and drive revenue performance in collaboration with the Retail Manager
• Organize and evaluate commercial promotions, recommending improvements to maximize effectiveness
• Welcome and advise local and international clients, ensuring differentiated service and long-term loyalty
• Establish and supervise CRM and clienteling initiatives to build personalized relationships with the client base
• Monitor competitive landscape and identify commercial development opportunities
• Analyze and report weekly and monthly sales results and metrics
• Build partnerships with other LVMH maisons to expand the client base and generate additional revenue
• Develop team competencies across product knowledge and sales techniques through continuous training
• Recruit, onboard, and train new team members while ensuring career progression and succession planning
• Define team member roles and objectives, motivate staff through commercial challenges, and foster engagement
• Ensure optimal utilization of digital marketing tools and monitor results
• Lead sales teams in building client portfolios and creating lasting, personalized relationships
• Serve as guardian of the maison's excellence standards on the boutique floor
• Enforce merchandising and grooming guidelines
• Establish activity schedules, optimize inventory management, ensure compliance with stock procedures, and supervise cash handling

Qualifications

• Minimum 5 years of management experience in luxury retail or department store environments in Paris
• Strong expertise in luxury fragrance and the three-axis beauty product range
• Track record of managing and developing large teams (5+ people) in high-performing boutique or department store settings
• Recognized leadership capabilities and ability to unite and motivate diverse teams
• Bachelor's degree (Bac +3) or higher in commerce, management, or luxury
• Advanced customer service orientation with exceptional interpersonal and communication skills
• Strategic thinking with proven commercial acumen and results-driven mindset
• Proficiency with Microsoft Office Suite (particularly Excel)
• Fluent English with ability to work in an international environment
• Adaptability, resilience, and ability to manage stress effectively

Skills

Experience

Minimum 5 years of management experience leading large teams in luxury boutique or department store environments, with proven success in revenue growth and team performance in Paris-based retail.

Education

Bachelor's degree (Bac +3) or higher in commerce, management, or luxury sector.

Workplace

Culture

Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.