Christian Dior Boutique Manager

About Christian Dior

Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.

Christian Dior seeks a Boutique Manager in Los Cabos to lead boutique sales, operations, client service, and team development, with responsibility for sales targets, staffing, merchandising, events, inventory, and compliance. This is a permanent, full-time, on-site role.

Role & Responsibilities

• Oversee all aspects of boutique business, including sales generation, store operations, and team and client development.
• Achieve annual boutique sales goals across all product categories.
• Lead the management team in developing Sales Associates to meet and exceed client development expectations and individual sales goals.
• Ensure every client receives outstanding service.
• Hold regular management touchbases to review performance, operations, and employee relations, and to develop overall business strategy.
• Oversee associate staffing and scheduling, ensuring compliance with payroll budgets.
• Partner with Human Resources on recruitment and hiring for the Boutique Sales and Leadership Teams.
• Organize and coordinate events with the Corporate Office to increase boutique traffic and maximize sales.
• Develop product knowledge in coordination with Merchants and the Training Team.
• Ensure and develop the boutique’s visual merchandising in line with brand direction and advertising campaigns.
• Coordinate and actively participate in in-store promotions, including seasonal sales, trunk shows, and contests.
• Report on product sell-through and client feedback, making recommendations to the Merchandising Team.
• Manage operational processes in partnership with the Operations Manager, including shipping and receiving, inventory, and aftersales, to minimize stock loss and maximize customer service.
• Follow and oversee compliance with company policies and standards, including the safekeeping of company funds and property, personnel practices, security, sales and record-keeping procedures, and store maintenance.
• Review operational reports and records to ensure compliance with company policies and procedures, monitor store profitability, and manage payroll budgets.
• Review paperwork for receiving, transfers, MOS/damages, returns to vendor (RTVs), and charge-backs to the Corporate Office to ensure inventory accuracy.
• Ensure adequate security and compliance of physical facilities with safety codes and ordinances.
• Solve problems and develop strategies that support boutique service, efficiency, and productivity.

Qualifications

• Minimum 5 years of luxury boutique management experience.
• Advanced English.
• Strong understanding of the luxury fashion industry and luxury clientele.
• Ability to develop, motivate, and train the leadership team and staff; build strong internal and external relationships; and use workforce skills appropriately to maximize business results.
• Ability to adjust priorities and manage time effectively in a fast-paced environment.
• Ability to communicate clearly and concisely, listen attentively, understand material, and provide instructions to all employees.
• Strong interpersonal, communication, organizational, and follow-through skills.
• Ability to work a full-time schedule, including nights, weekends, and holidays.
• Ability to travel as needed.
• Ability to operate all equipment necessary to perform the job.
• Ability to understand and apply all company policies and procedures.

Skills

Experience

Minimum 5 years of luxury boutique management experience

Workplace

Culture

Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.