Christian Dior Boutique Manager
About Christian Dior
Christian Dior Couture is the couture and ready-to-wear maison within the LVMH group, renowned for its heritage in haute couture, fine leather goods and accessories. The brand operates globally with a reputation for impeccable craftsmanship, elevated service standards and a strong retail network that reflects its creative direction and luxury positioning.
Christian Dior Couture seeks a Boutique Manager in Los Cabos to lead sales, operations and client development for the luxury boutique.
Role & Responsibilities
- Drive attainment of annual boutique sales targets across all product categories through effective local planning and execution.
- Lead, develop and coach the boutique leadership team and Sales Associates to maximise client development, conversion and average transaction value.
- Oversee all store operations including inventory control, shipping & receiving, aftersales, compliance, security and loss-prevention procedures.
- Manage staffing, scheduling and payroll budgets; partner with Human Resources on recruitment and onboarding of boutique personnel.
- Coordinate and execute boutique events and in-store activations in partnership with Corporate Office to increase footfall and sales.
- Ensure visual merchandising and product presentation align with brand directives and advertising campaigns.
- Analyse sell-through and client feedback; report merchandising and commercial insights to corporate Merchandising teams and recommend local assortment/pricing adjustments.
- Review operational records and reports to monitor store profitability, resolve operational issues and maintain adherence to company policies and safety standards.
Qualifications
- Minimum five years' management experience in a luxury fashion boutique or high-end retail environment.
- Advanced English proficiency; strong ability to communicate clearly and coach teams.
- Demonstrated knowledge of the luxury fashion market and expectations of high-net-worth clientele.
- Proven leadership skills with the ability to develop, motivate and retain sales and leadership talent.
- Capacity to manage competing priorities in a fast-paced retail setting and to work a schedule including nights, weekends and holidays.
Skills
Experience
Minimum 5 years of luxury boutique management experience, with a proven track record of meeting sales targets and developing store teams.
Education
Bachelor’s degree or equivalent in Business, Retail Management, Fashion or a related discipline preferred.
Workplace
This position is based in Los Cabos, Baja California Sur, Mexico.
Culture
The maison fosters a client-centric, creatively driven and highly disciplined retail culture where excellence in presentation and service is paramount. Employees are expected to uphold high standards of craftsmanship, discretion and professionalism while collaborating across merchandising, operations and corporate teams.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Retail Boutique Manager», «Store Manager — Luxury Boutique», «Boutique Store Manager», «Client Experience Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.