Christian Dior Boutique Field Trainer
About Christian Dior
Christian Dior Couture, a prestigious entity within the Fashion & Leather Goods sector, is part of the globally renowned LVMH conglomerate. Known for its unparalleled craftsmanship and innovative designs, Dior offers a dynamic and inspiring work environment that fosters creativity and excellence.
Christian Dior Couture in Dubai seeks a Boutique Field Trainer with 5+ years of luxury customer service experience. Full-time, on-site role in the UAE.
Role & Responsibilities
- Define and implement the Diorly monthly calendar in alignment with boutique team needs and business priorities.
- Collaborate with boutique directors to structure staff development programs.
- Observe sales teams and provide feedback and on-the-spot coaching to ensure adherence to Dior's service, client experience, and standards.
- Deliver in-boutique training sessions and animate activities for all staff members.
- Follow up on training programs based on boutique and individual performance results.
- Collaborate with Regional Training Specialists for training follow-ups, reporting results, and identifying further needs.
- Conduct consistent check-ups and monitor knowledge implementation through tests and questionnaires.
- Identify and propose innovative training solutions to the boutique director and the Middle East head of training.
Qualifications
- Minimum 5 years of experience in a customer service field, preferably within the luxury sector.
Skills
Experience
Minimum 5 years of experience in a customer service field, preferably within the luxury sector.
Workplace
This position is based in Dubai, Dubai, UAE.
Benefits
Employees enjoy a vibrant and supportive work environment with opportunities for professional growth and development within the esteemed Dior brand and the broader LVMH group.
Culture
Christian Dior Couture fosters a culture of innovation and excellence, where creativity is celebrated, and employees are encouraged to reach their full potential. The workplace is characterized by a commitment to high standards and a passion for luxury fashion.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.