Christian Dior Boutique Director

About Christian Dior

Christian Dior Couture is a leading house within the LVMH Group, celebrated for its French couture heritage, meticulous savoir-faire and creative leadership in luxury fashion. The maison emphasises craftsmanship, creative excellence and talent development, offering employees opportunities to engage in cross-functional initiatives in sustainability, diversity and corporate social responsibility within a global luxury network.

Role & Responsibilities

• Own full P&L accountability for the boutique and deliver annual sales targets across all product categories.
• Lead, mentor and develop the leadership team (department managers) and Sales Associates to maximise client development, conversion and average transaction value.
• Design and execute boutique commercial strategy with regular management touchpoints to review performance, KPIs and staffing.
• Manage store operations including inventory control, shipping & receiving, aftersales, loss prevention and compliance with company policies.
• Control payroll, commercial expenses and headcount to maintain the boutique operating budget.
• Partner with HR on recruitment, onboarding and talent development; ensure schedules and staffing align with sales forecasts and payroll targets.
• Coordinate visual merchandising to reflect brand direction and marketing campaigns; drive in-store activations and events to increase traffic and sales.
• Report sell-through, client feedback and market intelligence to Merchandising and Corporate teams to inform assortment and promotional planning.
• Ensure store safety, security procedures and emergency preparedness; maintain accurate operational records and paperwork (receiving, transfers, RTVs).

Qualifications

• Minimum 10 years of boutique or store management experience within luxury fashion.
• Proven understanding of luxury clientele, brand positioning and merchandising principles.
• Demonstrated ability to lead, coach and motivate a multi-disciplinary retail team; experience managing department managers.
• Strong commercial acumen: sales forecasting, P&L management, payroll control and expense stewardship.
• Excellent interpersonal and communication skills, with the ability to delegate, prioritise and problem-solve in a fast-paced environment.
• Availability to work nights, weekends and holidays, and to travel as required.

Skills

Experience

Minimum 10 years of boutique management experience in the luxury fashion sector, with demonstrable success in sales leadership, P&L responsibility and team development.

Education

Bachelor's degree in business, retail management, fashion or a related discipline preferred — or equivalent professional experience in luxury retail.

Workplace

Compensation

The base compensation for this position ranges from USD 150,000 to USD 160,000 per annum.

Benefits

Medical, dental and vision insurance; Flexible Spending Accounts; short- and long-term disability; employee discount program; paid time off, volunteer time off and holidays; mental health and wellbeing support; family-friendly benefits including reproductive health care and child/elder care services; commuter benefits; 401(k) with employer matching; employee referral program.

Culture

Christian Dior Couture combines French couture heritage with a creative, high-performance culture that values craftsmanship and innovation. As part of the LVMH Group, the maison prioritises talent development, inclusivity and engagement in employee-led communities such as sustainability and diversity initiatives.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.