Christian Dior Boutique Client Development Executive

About Christian Dior

Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.

Role & Responsibilities

• Support client retention and development initiatives in collaboration with the Boutique team and Client Marketing Department, building personal relationships and enhancing overall client experience
• Recruit new clients both within and outside the boutique, developing multi-sourced clientele to ensure sustained business growth and client engagement
• Plan and execute product launching events in coordination with the Client Marketing Manager, including invitation management, RSVP tracking, and event support
• Manage clienteling systems and ensure all sales associates utilize Dior platforms to maintain accurate client records, track purchase behavior, and meet business objectives
• Coach sales staff on clienteling techniques, service excellence, communication skills, and grooming standards to elevate the boutique's service delivery
• Process administrative reports, coordinate client information submissions for management, and respond to ad hoc requests from regional and Paris headquarters
• Facilitate in-boutique programs to raise awareness of client development initiatives and coordinate arrangements for personalized gifts and experiences in accordance with local guidelines

Qualifications

• University or College degree in a relevant field
• Minimum 5 years of professional experience in high-end niche retail markets
• Fluency in English (written and spoken)
• Proficiency in Microsoft Office applications (Excel, Word, PowerPoint) and email communications
• Strong fashion sense and understanding of luxury retail positioning
• CRM system knowledge is advantageous

Skills

Experience

Minimum 5 years of professional working experience in high-end niche markets, with luxury retail background preferred. Demonstrated ability to manage multiple client development initiatives simultaneously and deliver results under deadline pressure.

Education

University or College degree in a relevant field.

Workplace

Culture

Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.