Christian Dior Beauty Specialist

About Christian Dior

Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.

Role & Responsibilities

• Execute in-store and online sales activities as an individual sales consultant, adhering to Dior's D.I.O.R. sales methodology throughout the customer journey
• Demonstrate exemplary service standards and attention to detail when interacting with customers at the counter, identifying and understanding client needs with acuity
• Recommend and present personalized products with excellence; provide cross-category suggestions to deliver a comprehensive global beauty approach
• Communicate brand and product value with genuine enthusiasm and passion
• Achieve retail sales targets for both physical and digital channels, contributing monthly to store-wide KPIs
• Maintain authoritative knowledge of brand, product categories, and competitive offerings
• Build and maintain enduring relationships with existing clients both in-store and remotely while actively recruiting new customers and increasing repeat visit rates
• Register client data in dedicated systems and execute all customer relationship management and client engagement activities
• Leverage Dior tools and resources to drive footfall, cultivate customer loyalty, and execute targeted client initiatives
• Understand and apply sales guidelines; monitor daily inventory levels and report discrepancies to the counter manager
• Monitor shelf stock and merchandise new products as applicable; process cash transactions and reconcile daily revenue
• Execute assigned operational and administrative tasks while adhering rigorously to company procedures, SOPs, and employee code of conduct

Qualifications

• High school diploma or equivalent, or completion of a cosmetology or beauty academy program
• Demonstrable excellence in sales techniques with preference for luxury retail experience
• Fluent Mandarin Chinese with strong written communication skills; English communication ability preferred for flagship locations
• Customer-centric approach with ability to build strong relationships and respond to client needs
• Result and action-oriented mindset; consistent achievement in challenging environments
• Collaborative team player capable of fostering partnerships and achieving shared objectives
• Adaptability and resilience when facing setbacks and adversity
• Comfort with and enthusiasm for adopting new technologies
• Interpersonal sophistication; ability to communicate openly and harmoniously with diverse populations
• Effective communicator who tailors messaging to audience-specific needs
• Proactive commitment to self-development through formal and informal learning channels
• Sociable, friendly, warm, and naturally extroverted personality
• Detail-oriented with conscientiousness and discretion
• Trustworthy and principled; confident and persistent in facing challenges
• Genuine empathy and authentic passion for beauty, fashion, and luxury goods

Skills

Experience

1–2 years of professional experience in retail and service industries, with preference for demonstrated excellence in luxury retail environments

Education

High school diploma or equivalent; completion of a cosmetology or beauty academy program is equivalent and preferred

Workplace

Culture

Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.