Christian Dior Beauty Counter Manager

Location
Employment Full-Time
Seniority Manager
Department Retail & Boutique Operations
Industry Perfumes, Cosmetics & Prestige Beauty
Posted Apr 12, 2026
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Parfums Christian Dior seeks a Beauty Counter Manager in The Hague to lead the boutique team, drive sales and deliver exceptional client experiences.

Overview

Parfums Christian Dior is the fragrance and cosmetics division of the Christian Dior house, operating within the LVMH group. The brand is recognised for premium skincare, makeup and fragrance lines and combines haute-couture heritage with rigorous retail standards; employees are expected to represent the maison's aesthetic and service excellence in client-facing environments.

Role & Responsibilities

  • Lead and develop the counter team to deliver sales, service and clienteling KPIs; set individual objectives and provide ongoing coaching and performance feedback.
  • Drive a best‑in‑class client experience on the sales floor using the D.I.O.R. method; act as an active selling presence to model behaviours and convert high-value interactions.
  • Own local business performance: deliver consistent sales and profitability targets through assortment, services, events and sell‑through optimisation.
  • Design and execute in‑store and remote initiatives to acquire and grow client loyalty; manage CRM and clienteling activities to maximise lifetime value.
  • Manage daily operations and administrative responsibilities including shift planning, stock management, order placement, sales analysis and weekly reporting.
  • Ensure operational and compliance standards are met (iPos procedures, redemption processes) and that visual merchandising guidelines are implemented to maison standards.
  • Coordinate with retail partners and head office to animate Dior launch plans, local activations and events to increase footfall and brand presence.

Qualifications

  • Proven retail management experience in luxury and/or cosmetics with demonstrated leadership (typically 3–5+ years in supervisory/managerial roles).
  • Track record of delivering consistent retail results (sales, profitability and sell‑through).
  • Strong people management capability: recruitment, coaching, development and performance management.
  • Commercially astute with ability to analyse sales data and translate insight into action.
  • Excellent client management and clienteling skills; demonstrable experience using CRM to grow loyalty.
  • Fluency in Dutch (Vlaams) required; strong spoken French and English preferred.
  • High level of digital literacy and comfort with boutique sales tools and reporting.

Skills

People management Clienteling CRM iPos Dior tools Daily Counter Management Tools D.I.O.R. method Sales analysis & reporting Inventory management Event activation and in‑store animation Coaching and talent development

Experience

Demonstrable luxury retail experience with successful management of a boutique or counter team. Candidate should show a proven record of meeting sales and profitability targets, strong clienteling outcomes and experience running local events and activations. Ideally 3–5+ years in retail with evidence of leadership impact.

Education

Secondary education required; bachelor’s degree in business, retail management, marketing or a related field preferred or equivalent professional experience.

Workplace

This position is based in The Hague, South Holland, Netherlands.

Culture

The maison fosters a service‑centric, high‑standards retail culture rooted in craftsmanship and brand heritage. Teams are expected to combine commercial rigour with elegance in client interactions, and leaders are encouraged to develop talent while upholding Dior’s aesthetic and operational standards.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

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Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Perfume Counter Manager», «Boutique Counter Manager», «Retail Counter Manager», «Beauty Boutique Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.