- Location
- Rotterdam North Holland Netherlands
- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 2, 2026
About Christian Dior
Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.
The Beauty Consultant joins Parfums Christian Dior’s Retail team in Rotterdam, delivering exceptional client experiences, achieving sales targets, and promoting the brand’s image. The role covers sales, client relationship management and counter operations, and works closely with Retail teams, Counter Managers, Training, Marketing and retail partners. This is a permanent, full-time, on-site position with flexible working hours, including weekends.
Role & Responsibilities
- Execute in-store and remote sales activations, acting as a personal shopper.
- Apply the Dior D.I.O.R. selling ceremony throughout the client journey.
- Initiate contact with clients, welcome them, and proactively engage them, including through traffic-stopping.
- Identify and understand client needs to recommend tailored solutions.
- Demonstrate products and deliver services with excellence.
- Recommend complementary products and develop cross-selling.
- Communicate passionately about the brand and its products.
- Achieve sales targets and contribute to monthly KPIs.
- Build long-term client relationships in-store and remotely.
- Recruit new clients through authentic, personalized interactions.
- Capture and update client data in CRM systems.
- Carry out clienteling actions using Dior Connect and iPOS.
- Drive client loyalty and repeat business.
- Ensure merchandising guidelines are consistently applied.
- Monitor stock levels and report shortages.
- Maintain the cleanliness and visual excellence of the counter.
- Carry out operational and administrative tasks.
- Build strong relationships with retail partners.
- Follow company policies, grooming standards, and procedures.
Qualifications
- Previous experience in retail, beauty, or customer service is a plus.
- Passion for beauty, luxury, and client experience.
- Creative and innovative; demonstrates initiative, resourcefulness, and resilience.
- Proactive and results-driven, with confidence, persuasiveness, and critical-thinking ability.
- Collaborative team player with emotional intelligence and strong communication skills.
- Empathetic, honest, and open-minded.
- Attentive to detail, with high service standards and a strong work ethic.
- Adaptable, able to solve problems, and client-first in approach.
- Strong sales and customer service skills.
- Basic knowledge of CRM and digital tools.
- Beauty and make-up expertise.
- Product knowledge and storytelling skills.
- Fluent in Dutch, with good knowledge of English.
- Flexible to work varied hours, including weekends.
Skills
Experience
Previous experience in retail, beauty, or customer service is a plus.
Workplace
The role is situated in Rotterdam, North Holland, Netherlands.
Explore jobs in the Netherlands.
Culture
Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Beauty Advisor», «Beauty Sales Consultant», «Cosmetics Consultant», «Beauty Sales Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.
