- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Posted
- Nov 3, 2026
About Christian Dior
Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.
The Beauty Advisor represents Christian Dior, delivers personalized beauty consultations and high-standard service, and achieves in-store and online sales targets. The role also covers customer relationship management, counter operations, stock monitoring, cash handling where applicable, and assigned administrative tasks; it is full-time and on-site.
Role & Responsibilities
- Represent Christian Dior and its values, embody the Dior attitude, deliver high-standard service and memorable customer experiences, strengthen the brand image, and achieve sales targets.
- Conduct in-store and online sales as an individual sales advisor.
- Apply the brand’s D.I.O.R. method throughout the sales process to meet customer needs and provide memorable experiences.
- Demonstrate service standards and attention to detail when interacting with customers at the counter.
- Identify and understand customer needs.
- Recommend and demonstrate personalized products, provide service to a high standard, cross-sell within and across categories, and offer customers a comprehensive beauty approach.
- Communicate enthusiastically about the brand and its products.
- Achieve in-store and online retail sales targets and contribute to monthly store KPIs.
- Maintain knowledge of the brand, categories, and competitors.
- Build lasting relationships with existing customers in person and remotely.
- Recruit new customers and increase their return visits.
- Register customer data in the designated system and carry out CRM and client activities.
- Use Dior content and tools, including sales and daily operational tools, to drive traffic, build customer loyalty, and take action.
- Understand and apply sales guidelines.
- Monitor stock levels daily, report issues to the counter manager, and ensure adequate inventory.
- Monitor shelf stock and display new products when needed, where applicable.
- Operate the cash register and reconcile daily revenue, where applicable.
- Complete assigned business and administrative tasks.
- Comply with all company policies, SOPs, processes, and employee code requirements.
Qualifications
- Professional experience in retail and service; 1–2 years of luxury-sector experience is preferred.
- A strong performance record in a luxury retail environment is preferred.
- High school education or above, or graduation from an equivalent beauty school.
- Excellent sales skills; luxury-sector experience is preferred.
- Strong writing and communication skills.
- Fluent Mandarin Chinese; English communication skills for large stores.
- Customer-focused, able to build strong relationships and identify and respond to customer needs.
- Results- and action-oriented, with the energy to deliver consistently in challenging environments.
- Collaborative, able to build partnerships and work with others toward shared goals.
- Adaptable and able to overcome setbacks and adversity.
- Open to adopting and learning new technologies.
- Strong interpersonal skills, with the ability to interact openly and harmoniously with diverse groups.
- Effective communicator who adapts communication to different audiences.
- Committed to self-development and willing to pursue growth through formal and informal development opportunities.
- Sociable, friendly, enthusiastic, and outgoing.
- Detail-oriented, humble, courteous, and approachable.
- Trustworthy, honest, confident, persistent when facing challenges, and empathetic.
- Genuinely passionate about beauty, fashion, and luxury.
Skills
Experience
Professional experience in retail and service; 1–2 years of luxury-sector experience preferred. A strong performance record in a luxury retail environment is preferred.
Education
High school education or above, or graduation from an equivalent beauty school.
Workplace
The successful candidate will be located in Shanghai, Shanghai, China.
Explore jobs in China.
Culture
Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.