Christian Dior Beauty Advisor

About Christian Dior

Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.

Role & Responsibilities

• Represent Christian Dior as a brand ambassador, promoting its values and delivering high-standard service that strengthens brand image and achieves sales objectives.
• Conduct in-store and online sales as an individual sales advisor.
• Apply the Dior D.I.O.R. method throughout the sales process to meet customer needs and create memorable experiences.
• Demonstrate service standards and a polished manner, with attention to detail when engaging with customers at the counter.
• Identify and understand customer needs; recommend and present personalized products and provide seamless service.
• Cross-sell products within and across categories, offering customers a comprehensive beauty approach.
• Communicate enthusiastically about the brand and its products.
• Achieve in-store and online retail sales targets and contribute to monthly store KPIs.
• Maintain knowledge of the brand, product categories, and competitors.
• Build lasting relationships with existing customers in person and remotely; recruit new customers and increase return visits.
• Register customer data in dedicated systems and carry out CRM and client activities.
• Use Dior content and tools, including sales and daily operational tools, to drive traffic, build loyalty, and take action.
• Understand and apply sales guidelines.
• Monitor inventory daily, report issues to the counter manager, and ensure adequate stock levels.
• Monitor shelf stock and display new products when needed, where applicable.
• Operate the cash register and reconcile daily takings, where applicable.
• Complete assigned business and administrative tasks.
• Follow all company policies, SOPs, procedures, and employee handbook requirements.
• Work effectively in a fast-paced environment, managing both online and physical-store sales while meeting high expectations for expertise and service.

Qualifications

• Professional experience in retail and service; 1–2 years of luxury-industry experience is preferred.
• A strong track record in a luxury retail environment is preferred.
• High school education or above, or graduation from an equivalent beauty school.
• Excellent sales skills; luxury-industry experience is preferred.
• Strong writing and communication skills.
• Fluent Mandarin Chinese; English communication skills are required for large stores.
• Customer-focused, able to build strong relationships and identify and respond to customer needs.
• Results- and action-oriented, with the energy to deliver consistently in challenging environments.
• Collaborative, able to build partnerships and work with others toward shared goals.
• Adaptable and resilient when facing difficulties and setbacks.
• Open to adopting and learning new technologies.
• Strong interpersonal skills and the ability to communicate openly and harmoniously with diverse groups.
• Effective communicator who adapts communication to different audiences.
• Proactive about personal development and willing to pursue formal and informal growth opportunities.
• Sociable, friendly, enthusiastic, and outgoing.
• Detail-oriented, humble, polite, and approachable.
• Trustworthy, honest, confident, persistent when facing challenges, and empathetic.
• Genuinely passionate about beauty, fashion, and luxury.

Skills

Experience

Professional retail and service experience; 1–2 years of luxury-industry experience preferred.

Education

High school education or above, or graduation from an equivalent beauty school.

Culture

Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.