Christian Dior Beauty Advisor

About Christian Dior

Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.

Role & Responsibilities

• Represent Christian Dior as a brand ambassador, communicate its values, deliver high-standard service and memorable customer experiences, and achieve sales objectives.
• Conduct in-store and online sales as an individual sales advisor, following the D.I.O.R. method throughout the sales process.
• Demonstrate service standards and a professional attitude, paying close attention to detail in customer interactions at the counter.
• Recognize and understand customer needs; recommend and demonstrate personalized products, provide service, cross-sell within and across categories, and offer a comprehensive beauty approach.
• Communicate the brand and its products with enthusiasm.
• Meet in-store and online retail sales targets and contribute to monthly store KPIs.
• Maintain knowledge of the brand, product categories and competitors.
• Build lasting relationships with existing customers in-store and remotely; recruit new customers and increase return visits.
• Register customer data in the designated system and carry out CRM and client activities.
• Use Dior content and tools, including sales and daily operational tools, to drive traffic, build loyalty and take action.
• Understand and apply sales guidelines.
• Monitor stock levels daily, report issues to the counter manager and ensure adequate stock.
• Monitor shelf stock and display new products when needed, where applicable.
• Operate the cash register and reconcile daily revenue, where applicable.
• Carry out assigned business and administrative tasks.
• Comply with company policies, SOPs, procedures and employee code of conduct.
• Work effectively in a fast-paced environment, manage online and physical-store sales, and meet high expectations for expertise and service.

Qualifications

• Professional experience in retail and service; 1–2 years of luxury-industry experience is preferred.
• A strong performance record in a luxury retail environment is preferred.
• High school education or above, or graduation from an equivalent beauty school.
• Excellent sales skills; luxury-industry experience is preferred.
• Strong writing and communication skills.
• Fluent Mandarin; English communication skills are required for large stores.
• Customer focus: build strong customer relationships and identify and respond to customer needs.
• Results- and action-oriented: work energetically and consistently achieve results, including in challenging environments.
• Teamwork: build partnerships and collaborate to achieve shared goals.
• Adaptability: navigate setbacks and adversity successfully.
• Openness to new technology and willingness to adopt and learn new technologies.
• Interpersonal skills: interact openly and harmoniously with diverse groups.
• Effective communication: adapt communication to the needs of different audiences.
• Self-development: actively seek growth and embrace challenges through formal and informal development opportunities.
• Sociable, friendly, enthusiastic and outgoing.
• Detail-oriented, humble, courteous and approachable.
• Trustworthy and honest.
• Confident, persistent in the face of challenges, and empathetic.
• Genuine passion for beauty, fashion and luxury.

Skills

Experience

Professional experience in retail and service; 1–2 years of luxury-industry experience preferred.

Education

High school education or above, or graduation from an equivalent beauty school.

Culture

Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.