Christian Dior Assistant Training and Coordination, Client Service Center
- Location
- ParisÎle-de-FranceFrance
- Employment
- Internship
- Seniority
- Intern
- Department
- Clienteling, CRM & VIP Relations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Aug 20, 2026
About Christian Dior
Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.
Christian Dior Couture Internship: Assistant Training & Coordination, Client Service Center in Paris. Support global customer relations operations.
Role & Responsibilities
- Develop and create training materials to ensure customer service teams maintain expertise in digital tools, operational procedures, and Dior collections
- Assist in operational management of escalation cases to senior leadership
- Participate in community engagement initiatives including newsletters, workshops, challenges, and seminars
- Contribute to the conceptualization and deployment of strategic projects involving the Client Service function
- Conduct competitive benchmarking on emerging customer experiences, tools, services, and industry innovations
- Execute additional projects related to Client Relations Services based on departmental priorities and events
Qualifications
- Enrollment in or recent completion of business school or university degree program (bac+4/5 equivalent)
- Fluent English language proficiency (C1-C2 level)
- Proficiency with Microsoft Office Suite
- Knowledge of Salesforce Service Cloud (preferred)
- Demonstrated ability to work effectively in multicultural environments
Skills
Experience
Entry-level; no prior professional experience required. Candidates should possess strong organizational and relationship-building capabilities with demonstrated interest in digital innovation and fashion industry dynamics.
Education
Bac+4 or Bac+5 degree in business, management, or related discipline; candidates in final year of study are encouraged to apply.
Workplace
The role is situated in Paris, Île-de-France, France.
Culture
Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Client Service Training Coordinator», «CSC Operations Assistant», «Customer Relations Training Specialist», «Service Center Coordination Assistant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.