Christian Dior Assistant Training & Coordination - Client Service Center

About Christian Dior

Christian Dior Couture, a distinguished entity within the Mode & Maroquinerie division, is renowned for its visionary approach to fashion, transforming dreams into exquisite creations since 1947. As part of the global luxury conglomerate, the brand is committed to excellence, creativity, and innovation, employing over 7,500 talents worldwide. Christian Dior Couture offers a dynamic and inclusive work environment, fostering growth and development across more than 40 countries.

Role & Responsibilities

• Develop and create training materials to enhance the knowledge of Client Service teams regarding digital tools, procedures, and Dior creations.
• Assist in the operational management of escalated cases to top management.
• Participate in community engagement activities such as newsletters, workshops, challenges, and seminars.
• Contribute to the conceptualization and deployment of new strategic projects and cross-functional initiatives involving Client Services.
• Conduct competitive analysis on new experiences, tools, services, and inspirations that could be integrated into Dior's Client Services.
• Undertake additional tasks related to the Client Relations Service based on departmental projects and events.

Qualifications

• Enrollment in a business school or university program (Bachelor's +4/5 level).
• Interest in new technologies and the fashion industry.
• Ability to thrive in a multicultural environment with excellent interpersonal skills.
• Proficiency in Microsoft Office Suite.
• Familiarity with Salesforce Service Cloud is advantageous.
• Fluency in English (C1-C2 level) is mandatory.

Skills

Experience

Entry-level position suitable for beginners.

Education

Enrollment in a business school or university program (Bachelor's +4/5 level).

Workplace

Benefits

Christian Dior Couture is committed to inclusivity and diversity, actively supporting the employment of individuals with disabilities and valuing all unique attributes.

Culture

Christian Dior Couture embodies a culture of passion, creativity, and excellence, deeply rooted in its heritage of visionary fashion. The company promotes a generous, disruptive, and ambitious environment where employees grow through courage and optimism. Diversity and inclusion are at the forefront, with a commitment to fostering an inclusive workplace for all.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.