Christian Dior Assistant Operations Manager

About Christian Dior

Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.

Role & Responsibilities

• Oversee compliance of all associates with established company policies, procedures, and standards, including safekeeping of company funds and property, personnel practices, security, inventory management, sales, and record-keeping procedures
• Train, coach, and manage all associates in execution of operational tasks including POS procedures, return procedures, alteration requests, safety and security procedures
• Monitor accuracy of receiving, transfers, damages, and returns-to-vendor (RTV) to maintain inventory accuracy
• Ensure adequate security exists and that physical facilities comply with safety codes and ordinances
• Conduct regular inventory cycle counts as directed
• Coordinate communication between the store and central distribution or corporate inventory control
• Produce and maintain operational reports and records to ensure adherence to company policies and procedures
• Oversee payroll management, scheduling of associates, and ensure compliance with payroll budgets
• Lock and secure the store and oversee compliance with all opening, closing, and security procedures
• Manage back-of-house operations setup and organization
• Help solve problems affecting store service, efficiency, and productivity

Qualifications

• Minimum 5 years of relevant retail operations or boutique management experience
• Proficiency with POS systems and inventory control systems
• Knowledge of payroll management and personnel scheduling practices
• Understanding of retail compliance, security, and loss prevention protocols
• Familiarity with facilities management including HVAC, electrical, and security systems

Skills

Experience

Minimum 5 years of experience in retail operations management, boutique management, or related supervisory roles within a luxury retail environment. Demonstrated expertise in overseeing non-selling functions including payroll administration, inventory management, shipping and receiving, loss prevention, and facilities maintenance.

Education

High school diploma or equivalent required; some college or retail management certification preferred.

Workplace

Culture

Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.