Christian Dior Assistant, Grand Vendeur

About Christian Dior

Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.

Role & Responsibilities

• Coordinate appointments and manage all client communications on behalf of the Grand Vendeur
• Process transactions and manage point-of-sale operations for assigned clients
• Provide comprehensive aftermarket and follow-up services to Grand Vendeur clientele
• Facilitate communication between clients, boutique management, and the broader Dior boutique network
• Triage and prioritize all incoming requests and inquiries directed to the Grand Vendeur
• Maintain detailed client profiles and transaction histories within the Dior Star CRM platform
• Manage sales activities via WeChat and other digital platforms on behalf of the Grand Vendeur
• Coordinate delivery logistics and priority shipments for client orders
• Prepare personalized client outreach including birthday and anniversary communications
• Execute administrative tasks and boutique housekeeping functions as assigned
• Deliver exceptional client service with a focus on urgency and problem resolution

Qualifications

• Minimum 1-2 years of retail experience in a luxury goods environment
• Proven expertise in luxury brand and product knowledge
• Demonstrated ability to build and sustain high-value client relationships
• Exceptional organizational and time-management capabilities
• Proficiency with CRM platforms and point-of-sale systems
• Fluency in English; familiarity with Chinese (Mandarin) preferred for WeChat sales management

Skills

Experience

Minimum 1–2 years of retail experience in a luxury market, with demonstrated competency in brand knowledge, client relations, and fast-paced operational environments. Prior experience in high-end sales support or client services is advantageous.

Education

High school diploma or equivalent; further education in retail management, business administration, or related fields is a plus.

Workplace

Compensation

The base compensation for this position ranges from USD 25 to USD 28 per hour.

Benefits

Comprehensive medical, dental, and vision coverage; Flexible Spending Accounts; short- and long-term disability insurance; employee discount program; paid time off; volunteer time off; holidays; mental health and wellbeing support; family-friendly benefits; reproductive health care; child and elder care services; commuter benefits; 401(k) with employer contribution matching; employee referral program; bonus eligibility.

Culture

Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.