Christian Dior Assistant Boutique Manager

About Christian Dior

Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.

Christian Dior Couture seeks an Assistant Boutique Manager to support the Boutique Director with daily sales-team management, client service, commercial performance, merchandising, inventory, and store operations. The role is permanent and full-time in San Diego, California, with a salary of $115,000–$125,000 annually plus bonus eligibility.

Role & Responsibilities

• Increase sales and measure sales performance and conversion rates daily.
• Deliver outstanding customer service and assist with day-to-day sales team management.
• Assign and monitor Sales Associates’ sales goals.
• Develop the boutique’s clientele and train the team to optimize Capture Rate and After Sale for customer database development.
• Prepare merchandise displays and presentations, applying merchandising concepts and guidelines with independent judgment and discretion.
• Train, coach, develop, and lead Sales Associates in selling skills.
• Conduct or participate in regular store meetings on performance, sales training, product knowledge, merchandising, and other necessary information; facilitate communication between management and associates.
• Coordinate sales promotions, including seasonal sales, trunk shows, contests, and the appropriate use of in-store promotional signage.
• Gather merchandise for transfers, damages, and returns to vendor; coordinate and participate in department inventories; monitor merchandise pricing and minimize stock losses.
• Oversee compliance with company policies and standards for funds and property safeguarding, personnel practices, merchandise handling, security, sales, and record-keeping.
• Resolve issues affecting department service, efficiency, and productivity.
• Open and close the boutique; secure the store and oversee compliance with security procedures.
• Manage boutique operations, including attendance, merchandising, and housekeeping standards; schedule staff and complete inventory.
• Perform other tasks as assigned.

Qualifications

• At least 5 years of retail experience, preferably including at least 1 year of management experience in a luxury product setting.
• Initiative and commercial creativity, with fashion sensitivity.
• Strong knowledge of the luxury industry and fashion sensitivity consistent with the brand.
• Ability to develop and train associates, build relationships, and make appropriate use of associates’ skills.
• Ability to provide outstanding customer service and manage sales staff toward sales and clienteling objectives.
• Ability to manage boutique operations, including attendance, merchandising, and housekeeping standards.
• Ability to maintain fair and consistent workforce standards.
• Ability to adjust priorities and manage time effectively in a fast-paced environment.
• Clear, concise communication; attentive listening; ability to understand material and provide instructions to associates.
• Ability to operate POS systems, a PC, phone systems, a cash register, a sensor-tag remover, and other office equipment.
• Ability to work varied hours and days, including nights, weekends, and holidays, as needed; availability to work the hours required to open and/or close the store.
• Ability to remain on the selling floor for extended periods as needed.
• Strong interpersonal, communication, organization, and follow-through skills.

Skills

Experience

At least 5 years of retail experience, preferably including at least 1 year of management experience in a luxury product setting.

Workplace

Compensation

The base compensation for this position ranges from USD 115,000 to USD 125,000 per annum.

Benefits

Bonus eligibility; medical, dental, and vision plans; Flexible Spending Accounts; short- and long-term disability; employee discount program; paid time off; volunteer time off; holidays; mental health and wellbeing support; family-friendly benefits; reproductive health care; child and elder care services; commuter benefits; 401(k) plan with employer matching contributions; employee referral program.

Culture

Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.