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- Posted
- Sep 17, 2026
About Christian Dior
Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.
The Assistant Boutique Manager reports to the Boutique Director/Manager and is responsible for supporting day-to-day sales team management and delivering exceptional customer service aligned with Christian Dior standards. The role encompasses commercial performance optimization, team leadership, merchandise management, and operational compliance across clientele development, inventory control, and store security procedures.
Role & Responsibilities
- Increase sales and measure sales performance and conversion rates daily
- Provide and inspire outstanding service to customers
- Assist in assigning and monitoring sales goals of Sales Associates
- Lead clientele development initiatives and personal customer database growth
- Participate in merchandise display preparation and presentations, exercising independent judgment in applying merchandising concepts
- Train, coach, develop, and lead sales associates in selling skills
- Conduct and participate in regular store meetings to discuss performance, sales training, product knowledge, and merchandising
- Facilitate proper communication between management and associates
- Participate in coordination of sales promotion activities, including seasonal sales and trunk shows
- Train the team on optimizing capture rates and after-sale procedures
- Gather merchandise for transfers, damages, and returns-to-vendor (RTV)
- Coordinate and participate in department inventories
- Monitor proper pricing of merchandise and minimize stock losses
- Oversee compliance with established company policies, security procedures, and personnel practices
- Help solve problems affecting department service, efficiency, and productivity
- Open and close the boutique and ensure security compliance
Qualifications
- Minimum 5 years of retail management or sales management experience
- Proven ability to manage and develop retail sales teams
- Strong understanding of luxury retail operations and customer service standards
- Experience with clienteling and customer relationship management
- Proficiency with POS systems and retail management software
- Demonstrated merchandise management and visual merchandising expertise
Skills
Experience
Minimum 5 years of retail management experience, preferably in luxury fashion retail or boutique environments. Prior experience managing sales associates, driving commercial performance, and developing customer relationships is essential.
Education
High school diploma or equivalent required; retail management certification or college degree in business/retail management preferred.
Workplace
This position is based in Miami, Florida, USA.
Explore jobs in Florida or in the USA.
Culture
Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Christian Dior, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Assistant Store Manager», «Boutique Operations Manager», «Sales Management Associate», «Retail Operations Assistant», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.