Christian Dior Assistant Boutique Manager
Christian Dior Couture seeks an Assistant Boutique Manager in Miami to lead sales performance, client development and boutique operations.
Overview
Christian Dior Couture is a leading global maison within the LVMH group, renowned for haute couture, leather goods and luxury ready-to-wear. As part of the LVMH family, the brand combines artisanal savoir‑faire with international retail excellence and operates boutiques that emphasize exceptional client service and meticulous presentation.
Role & Responsibilities
- Support the Boutique Director in the day-to-day management of the sales team to achieve sales targets, improve conversion and grow client databases.
- Coach, train and develop Sales Associates in selling techniques, product knowledge and luxury service standards; set and monitor individual and team sales goals.
- Lead clienteling and clientele development initiatives, including after‑sale follow‑up and database optimisation to maximise repeat business.
- Drive daily commercial performance through KPI monitoring (sales, conversion, capture rate) and by implementing corrective action to improve results.
- Oversee merchandising activities and participate in visual presentation and display execution in line with brand guidelines.
- Manage stock operations: prepare transfers, handle returns-to-vendor (RTV), participate in cycle and full inventories, and ensure correct pricing.
- Ensure strict compliance with company policies and procedures including cash handling, safekeeping of property, record‑keeping and loss prevention.
- Open and close the boutique, secure the premises and enforce all security protocols.
- Facilitate regular store meetings to communicate performance, training, merchandising directives and operational changes.
- Perform administrative duties and any additional tasks assigned by management to maintain operational efficiency.
Qualifications
- Minimum five years of retail experience, with demonstrable supervisory or assistant manager experience in luxury fashion or leather goods.
- Proven track record of achieving sales targets and developing client relationships in an upscale retail environment.
- Strong leadership and coaching skills with the ability to motivate a diverse retail team.
- Solid knowledge of visual merchandising principles and inventory management processes.
- Sound understanding of cash handling procedures, stock loss prevention and store security protocols.
- Flexible availability to work retail hours, including weekends and holidays.
Skills
Experience
Minimum 5 years in retail with at least several years in a supervisory or assistant management role within luxury fashion or leather goods, demonstrating consistent sales performance and team leadership.
Education
High school diploma or equivalent required; bachelor's degree in business, retail management, fashion or a related field preferred.
Workplace
This position is based in Miami, Florida, USA. Cerulean lists 111 open roles in Miami, including 3 posted recently. The broader Florida area accounts for 294 active listings on Cerulean, 7 of which are new. In USA as a whole, Cerulean currently features 2.264 open positions, with 71 posted this week.
Culture
Christian Dior Couture fosters a culture of craftsmanship, refined client service and exacting standards of presentation typical of an haute couture maison. The boutique environment values mentorship, professional development and a collaborative approach to delivering memorable luxury experiences.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.