Christian Dior Assistant Boutique Manager

About Christian Dior

Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.

Role & Responsibilities

• Oversee all aspects of Boutique operations to meet and exceed business objectives.
• Develop and communicate a positive Boutique vision aligned with Company strategy, translating it into ambitious professional goals for the team.
• Review daily sales performance and motivate the team to optimise sales, manage sales mix and achieve exceptional results.
• Champion high standards in selling techniques, client service, clientele development and product knowledge.
• Monitor Boutique profit and loss performance, minimise loss, protect assets and manage risk.
• Analyse the retail environment and identify potential retail development opportunities for management consideration.
• Implement new ideas and corrective measures to adapt to market dynamics.
• Partner with the Boutique Manager/Director and Client Development Management (CDM) team to shape and deliver the holistic client experience agenda, aligned with Maison targets.
• Lead initiatives to optimise client flow and maximise client recruitment opportunities.
• Inspire the team to deliver personalised client experiences and cultivate lasting relationships that reinforce brand loyalty.
• Contribute to planning and executing client development initiatives and programmes, including engagement and results for key events.
• Use “Be Dior” tools effectively to strengthen client loyalty and generate data-driven client insights.
• Represent the Brand as an ambassador, expand the client network, and enhance Brand desirability and client acquisition.
• Guide the team in building and nurturing trustworthy, long-term relationships with key clients.
• Coordinate and participate in strategic in-store events, such as seasonal launches and trunk shows, and external promotional activities.
• Translate strategic business goals into individual targets and regularly monitor staff performance against them.
• Delegate tasks effectively within the team.
• Provide constructive feedback and coaching, and identify staff training needs.
• Identify staffing requirements, recruit and retain talent, and ensure the appropriate skill mix.
• Support staff career aspirations and development opportunities.
• Review organisational structure and develop successors for critical roles.
• Empower managers and supervisors to build and lead their teams, coaching them in effective team management.
• Provide direct reports with clear direction and closely monitor work progress.
• Advocate creative and innovative ideas and turn them into actionable strategies.
• Foster team spirit, curiosity, diversity, collaboration and team synergies.
• Maintain a harmonious and productive working environment.
• Support the Boutique Manager/Director in managing and controlling people costs.
• Help manage regrettable and controllable employee turnover in line with Maison targets.
• Oversee daily Boutique operations to ensure smooth functioning.
• Manage stock levels to meet business needs and prevent loss.
• Coordinate retail activities with Merchandising, Visual Merchandising and Client Development teams to align with corporate objectives.
• Ensure the selling space, visual merchandising and overall Boutique image meet Dior standards.
• Implement and monitor daily work schedules to optimise Boutique resources.
• Ensure adherence to internal procedures and guidelines in line with Dior requirements.
• Provide regular Boutique status updates and prepare reports for management.
• Ensure compliance with company policies, procedures and applicable labour laws and regulations.

Qualifications

• Diploma or university degree in Business Administration, Hospitality, Marketing or a related discipline.
• At least 9 years of relevant work experience, including at least 6 years at managerial level in luxury retail; 10 years of required experience.
• Target-oriented with a strong client focus.
• Strategic, well-organised and capable of driving results and delivering excellence.
• Entrepreneurial spirit and adaptability to change.
• Strong leadership and management capabilities.
• Excellent communication and interpersonal skills.
• Self-motivated, proactive and passionate about the luxury fashion industry.
• Able to perform effectively under pressure.

Skills

Experience

Minimum 10 years; at least 9 years of relevant experience, including at least 6 years at managerial level in luxury retail.

Education

Diploma or university degree in Business Administration, Hospitality, Marketing or a related discipline.

Culture

Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.