Christian Dior Assistant Boutique Manager

About Christian Dior

Christian Dior, founded in Paris in 1946, stands as one of the world’s most influential maisons, uniting haute couture, ready-to-wear, leather goods, fragrance, beauty, and exceptional retail experiences. As an employer, Dior offers a culture shaped by artistic audacity, meticulous craftsmanship, and the pursuit of excellence, where heritage and innovation continually enrich one another. Its teams collaborate across ateliers, studios, boutiques, and corporate functions within an international environment that values elegance, precision, inclusivity, and entrepreneurial spirit. Working at Dior means contributing to a legacy of timeless style while helping define the future of luxury with creativity, discipline, and purpose.

Christian Dior seeks an Assistant Boutique Manager for its Beverly Hills boutique to support day-to-day sales-team leadership, commercial performance, client development, merchandising, stock control, and operational compliance. This is a permanent, full-time, on-site position.

Role & Responsibilities

• Support the Boutique Director with the day-to-day management of the sales team and ensure the highest level of customer service throughout the boutique in line with Christian Dior expectations.
• Maximize sales, measure daily sales performance and conversion rates, minimize stock losses, and attract new clients.
• Open and close the boutique; lock and secure the store and oversee compliance with security procedures.
• Assign and monitor Sales Associates’ sales goals.
• Develop the clientele and train the team to optimize Capture Rate and After Sale practices for building personal customer databases.
• Provide and inspire outstanding customer service.
• Prepare merchandise displays and presentations, applying merchandising concepts and guidelines with independent judgment and discretion.
• Train, coach, develop, and manage Sales Associates in selling skills.
• Conduct or participate in regular store meetings covering performance, sales training, product knowledge, merchandising, and other necessary information for management staff and associates.
• Facilitate communication between management and associates.
• Participate in coordinating sales promotions, including seasonal sales, trunk shows, and contests, and ensure the proper use of in-store promotional signage.
• Gather merchandise for transfers, damages, and returns to vendor.
• Oversee and participate in department inventories and monitor merchandise pricing.
• Oversee associates’ compliance with company policies and standards concerning company funds and property, personnel practices, merchandise handling, security, sales, and record-keeping procedures.
• Resolve problems affecting departmental service, efficiency, and productivity.
• Perform other tasks as assigned.

Qualifications

• At least 7 years of retail experience, preferably including at least 3 years of management experience, in a luxury product setting; the role also requires a minimum of 5 years of experience.
• Initiative and commercial creativity, with fashion sensitivity and strong knowledge of the luxury industry consistent with the brand.
• Ability to develop and train associates, build relationships, and make effective use of associates’ skills.
• Ability to provide outstanding customer service and manage sales staff toward sales and clienteling objectives.
• Ability to manage boutique operations, including attendance, merchandising, and housekeeping standards.
• Ability to maintain fair and consistent workforce standards.
• Ability to adjust priorities and manage time effectively in a fast-paced environment.
• Clear, concise communication, attentive listening, ability to understand material, and ability to provide instructions to associates.
• Ability to work varied hours and days, including nights, weekends, and holidays, and to work the hours necessary to open or close the store.
• Ability to remain on the selling floor for extended periods as needed.
• Strong interpersonal, communication, organization, and follow-through skills.
• Ability to operate equipment required for the role, including POS systems, PC, phone systems, cash register, sensor-tag remover, and other office equipment.

Skills

Experience

At least 7 years of retail experience, preferably including at least 3 years of management experience in a luxury product setting; minimum 5 years of experience.

Workplace

Culture

Christian Dior fosters a culture of refined creativity, exceptional craftsmanship, and continuous innovation, where teams are encouraged to uphold the Maison’s heritage while shaping the future of luxury. As an employer, it offers a dynamic and exacting environment that values collaboration, excellence, and the development of talent across artistic, retail, and corporate disciplines.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.