Chopard Sales Advisor, Jewelry and Watches
- Employment
- Contract
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fine Watches & Horology
- Posted
- Aug 18, 2026
About Chopard
Founded in 1860 and guided today by the Scheufele family, Chopard is an independent Swiss Maison renowned for its high jewellery, watchmaking excellence, and distinctive sense of joyful elegance. As an employer, the Maison offers a refined environment where heritage craftsmanship, innovation, and responsible luxury meet. Teams are invited to contribute to exceptional creations, from Geneva workshops to international boutiques, while upholding exacting standards of quality, service, and ethics. Chopard’s commitment to sustainable luxury, including its pioneering use of ethical gold, reflects a culture of purpose, transmission, and excellence for professionals seeking to build a meaningful career in luxury.
Chopard Monaco seeks a Sales Advisor for Jewelry and Watches on a fixed-term contract to deliver exceptional service and drive commercial growth.
Role & Responsibilities
- Serve as an exceptional sales advisor and role model within the team, embodying the principles of the Selling ceremony including empathy, curiosity, agility, and commercial acumen
- Provide advanced clienteling expertise and commercial leadership to develop long-term client relationships and loyalty using available tools and resources
- Welcome, advise, and retain demanding clients by delivering personalized, refined experiences and achieving individual and boutique sales targets
- Actively develop the client portfolio through targeted prospecting initiatives both within and outside the point of sale
- Participate in private events, galas, brand manifestations, and strategic occasions to identify and attract new clientele with elegance and distinction
- Serve as a true ambassador of the House, embodying its values and expertise in all external interactions
- Provide expert guidance on the Chopard House identity and complete product categories, maintaining in-depth product knowledge and excellence standards
- Manage daily boutique operations including floor management, client reception, store opening and closing procedures, invoice processing, and administration of sales and proposals
- Handle customer service operations including tax-free transactions, service requests, inventory management, and merchandise returns
- Ensure optimal merchandising standards for windows and displays and maintain boutique cleanliness and presentation
- Comply with all internal procedures, legal requirements for administrative filing, customs regulations for shipments and exports, and merchandise receipt protocols
Qualifications
- Demonstrated excellence in luxury jewelry and watch sales with proven client relationship management experience
- Advanced knowledge of fine jewelry and horology product categories
- Commercial leadership abilities and advanced clienteling competencies
- Strong communication and interpersonal skills with ability to engage diverse, international clientele
- Experience with luxury sales tools and CRM systems
- Proficiency in invoice processing, administrative documentation, and financial transactions
Skills
Experience
Proven experience in luxury retail, preferably in jewelry and watchmaking, with a track record of exceeding sales targets and developing high-value client relationships. Previous boutique management or event coordination experience in the luxury sector is advantageous.
Education
Secondary education minimum; formal training in luxury retail, customer service, or related fields is valued.
Workplace
The successful candidate will be located in Monaco, Monaco.
Culture
Chopard fosters a family-owned, human-centered culture where exceptional craftsmanship, creativity, and long-term commitment are deeply valued. As an employer, the Maison offers a refined and collaborative environment that encourages excellence, responsibility, and innovation, with a distinctive emphasis on ethical luxury and sustainable practices.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chopard, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Jewelry and Watch Sales Specialist», «Luxury Sales Consultant», «Client Advisor, Fine Jewelry and Horology», «Boutique Sales Representative», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.