- Employment
- Full-Time
- Seniority
- Entry-Level
- Compensation
- $23–26/hour
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 2, 2026
About Chloé
Founded in Paris in 1952 by Gaby Aghion, Chloé is a pioneering luxury maison renowned for its free-spirited femininity, effortless elegance and modern vision of ready-to-wear. As an employer, Chloé offers a creative, international environment where craftsmanship, innovation and responsible luxury converge. The maison encourages individuality, collaboration and entrepreneurial thinking, inviting talent to contribute to a distinctive heritage while shaping the future of fashion with purpose. From design and retail to digital, operations and sustainability, Chloé provides opportunities for people who value authenticity, excellence and meaningful impact within a culture defined by openness, refinement and progressive spirit.
The Chloé Stylist welcomes guests as a Maison ambassador, builds long-term client relationships and contributes to sales, CRM and KPI targets through personalised clienteling and omnichannel services. The role also supports store operations, after-sales service and team performance. Expected pay is $23–$26 per hour, determined by relevant skills and experience.
Role & Responsibilities
- Welcome guests into the Chloé family as an ambassador of the Maison and provide trusted client advice.
- Deliver exceptional customer service and develop long-term client relationships.
- Understand CRM targets and take action to achieve them.
- Implement personalised outreach campaigns and use available clienteling tools to complete CRM tasks within the required timeframe.
- Capture client data consistently and record qualitative information.
- Know the client portfolio, particularly the VVICs and VICs under their care.
- Provide excellent customer service while contributing to strong business performance.
- Use available omnichannel services to grow sales.
- Understand store and individual sales and KPI targets and take action to achieve them.
- Complete training and participate in commercial activities set by the Store Manager, Assistant Store Manager or Head Office.
- Work consistently to achieve sales, KPI and CRM targets.
- Stay informed about the local trading environment and competitors’ activities.
- Maintain an impeccable store and back-of-house environment and personal grooming throughout the day, supporting colleagues and managers.
- Proactively inform the Store Manager or Assistant Store Manager of store repairs needed to maintain a luxurious environment.
- Implement store and back-of-house management guidelines and participate in inventories.
- Support after-sales clients and follow up to ensure impeccable service.
- Comply with established Richemont policies and standards.
- Perform other tasks and duties as requested by the manager.
Skills
Workplace
The successful candidate will be located in Costa Mesa, California, USA, with easy access to Los Angeles.
Explore jobs in California or in the USA.
Compensation
The base compensation for this position ranges from USD 23 to USD 26 per hour.
Benefits
Medical, dental and vision coverage; health savings and flexible spending accounts; employee assistance program; life insurance; disability benefits; 401(k) with employer match; wellness reimbursement; paid time off; and volunteer time off.
Culture
Chloé fosters a workplace culture rooted in feminine creativity, purpose-driven luxury, and an enduring spirit of freedom. As an employer, the maison encourages collaboration, craftsmanship, and responsible innovation, offering teams an environment where authenticity, inclusivity, and contemporary elegance shape the way people work.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chloé, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Fashion Stylist», «Client Advisor», «Sales Advisor», «Client Relations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.
