- Employment
- Full-Time
- Seniority
- Mid-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 12, 2026
About Chloé
Founded in Paris in 1952 by Gaby Aghion, Chloé is a pioneering luxury maison renowned for its free-spirited femininity, effortless elegance and modern vision of ready-to-wear. As an employer, Chloé offers a creative, international environment where craftsmanship, innovation and responsible luxury converge. The maison encourages individuality, collaboration and entrepreneurial thinking, inviting talent to contribute to a distinctive heritage while shaping the future of fashion with purpose. From design and retail to digital, operations and sustainability, Chloé provides opportunities for people who value authenticity, excellence and meaningful impact within a culture defined by openness, refinement and progressive spirit.
The Stylist at Chloé in Berlin builds long-term client relationships, drives CRM and omnichannel sales, meets boutique and individual targets, and supports store operations and after-sales service. The role is full-time.
Role & Responsibilities
- Deliver exceptional customer service and build long-term client relationships.
- Maintain a continuous focus on CRM objectives and actively work to achieve them.
- Execute personalized client outreach campaigns and use all available clienteling tools to complete CRM tasks on time.
- Consistently capture client data and accurately document qualitative information.
- Develop a deep understanding of and continuously maintain a personal client portfolio.
- Ensure excellent customer service and strong business performance.
- Use all available omnichannel services to drive sales.
- Know and pursue the boutique’s sales and KPI targets, as well as individual objectives.
- Complete training and participate in all commercial activities initiated by boutique management.
- Work consistently toward assigned sales, KPI and CRM targets.
- Monitor the local market and competitor activity.
- Maintain an immaculate store and back-of-house appearance, as well as a well-groomed personal appearance throughout the day; support the team and management collegially.
- Reliably implement all store and back-of-house management policies and participate in inventory counts.
- Provide professional after-sales support and follow up consistently to ensure excellent customer service.
- Strictly adhere to Richemont’s established policies and standards.
Qualifications
- Demonstrate an entrepreneurial spirit, value collaboration, strive for excellence, embrace creativity and seek to make a positive impact.
- Very good German skills are essential; additional language skills are an advantage.
Skills
Workplace
The successful candidate will be located in Berlin, Berlin, Germany.
Explore jobs in Berlin or in Germany.
Benefits
Internal development, mobility and opportunities to support personal and professional development.
Culture
Chloé fosters a workplace culture rooted in feminine creativity, purpose-driven luxury, and an enduring spirit of freedom. As an employer, the maison encourages collaboration, craftsmanship, and responsible innovation, offering teams an environment where authenticity, inclusivity, and contemporary elegance shape the way people work.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.