- Employment
- Full-Time
- Seniority
- Entry-Level
- Department
- Retail & Boutique Operations
- Industry
- Fashion, Apparel & Leather Goods
- Posted
- Nov 4, 2026
About Chloé
Founded in Paris in 1952 by Gaby Aghion, Chloé is a pioneering luxury maison renowned for its free-spirited femininity, effortless elegance and modern vision of ready-to-wear. As an employer, Chloé offers a creative, international environment where craftsmanship, innovation and responsible luxury converge. The maison encourages individuality, collaboration and entrepreneurial thinking, inviting talent to contribute to a distinctive heritage while shaping the future of fashion with purpose. From design and retail to digital, operations and sustainability, Chloé provides opportunities for people who value authenticity, excellence and meaningful impact within a culture defined by openness, refinement and progressive spirit.
The Sales Associate at Chloé in Singapore develops lasting client relationships, drives omnichannel sales and supports boutique operations, customer service and after-sales care. This is a full-time role.
Role & Responsibilities
- Delivers exceptional customer service and develops long-term client relationships.
- Implements personalised outreach campaigns and uses available clienteling tools to complete CRM tasks within the required timeframe.
- Captures client data and qualitative information, maintains knowledge of the client portfolio, and pays particular attention to the VVICs and VICs in their portfolio.
- Uses available omnichannel services to grow sales and supports strong business performance.
- Monitors store and individual sales and KPI targets and takes action to achieve them.
- Completes training and participates in commercial activities set by Boutique Management.
- Stays informed about the local trading environment and competitors’ activities.
- Maintains an impeccable store environment, back-of-house area and personal grooming, and supports colleagues and managers.
- Proactively informs Boutique Management of structural repairs needed to maintain a luxurious store environment.
- Implements store and back-of-house management guidelines and participates in inventories.
- Supports clients and follows up to ensure impeccable after-sales service.
- Complies with established Richemont policies and standards.
Qualifications
- Demonstrates entrepreneurship, values togetherness, strives for excellence, embraces creativity and aims to have a positive impact.
Skills
Workplace
This position is based in Singapore, Central, Singapore.
Explore jobs in Singapore.
Culture
Chloé fosters a workplace culture rooted in feminine creativity, purpose-driven luxury, and an enduring spirit of freedom. As an employer, the maison encourages collaboration, craftsmanship, and responsible innovation, offering teams an environment where authenticity, inclusivity, and contemporary elegance shape the way people work.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Chloé, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Sales Advisor», «Client Advisor», «Retail Associate», «Style Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.