Chloé Assistant Boutique Director

About Chloé

Founded in Paris in 1952 by Gaby Aghion, Chloé is a pioneering luxury maison renowned for its free-spirited femininity, effortless elegance and modern vision of ready-to-wear. As an employer, Chloé offers a creative, international environment where craftsmanship, innovation and responsible luxury converge. The maison encourages individuality, collaboration and entrepreneurial thinking, inviting talent to contribute to a distinctive heritage while shaping the future of fashion with purpose. From design and retail to digital, operations and sustainability, Chloé provides opportunities for people who value authenticity, excellence and meaningful impact within a culture defined by openness, refinement and progressive spirit.

Role & Responsibilities

• Organizes energizing team briefings and sustains high team motivation.
• Maintains the team’s product knowledge and ensures the implementation of required product and commercial training.
• Shadows sales on the floor to coach team members and identify individual training needs.
• Supports team recruitment and induction.
• Leads by example, fosters team spirit, and embodies Chloé’s values of entrepreneurship, togetherness, excellence, creativity, and positive impact.
• Actively participates in the Chloé community by sharing best practices, asking questions, and providing support.
• Supervises the boutique environment and team grooming standards throughout the day.
• Works proactively with the team and management to recommend improvements to operations, processes, and the boutique environment.
• Ensures implementation of store management and sustainability guidelines.
• Supervises stock management activities.
• Oversees compliance with Richemont policies and standards.
• Supports the team in initiating and developing long-term client relationships.
• Monitors boutique, CRM Supervisor, and stylist CRM targets and helps the team achieve them.
• Supervises the client database and ensures consistent follow-up of staff client books.
• Leads by example and supervises sales on the floor to improve business performance and customer service.
• Ensures the team is fully engaged with omnichannel services and provides the Boutique Director with feedback on individual performance.
• Assists the Boutique Director in analysing sales figures and co-creates monthly, quarterly, and annual action plans aligned with Maison strategy.
• Motivates the team to meet boutique and individual targets and follows up systematically with each team member.
• Participates actively in commercial activities and proactively proposes ideas to improve business.
• Keeps abreast of the local trading environment and competitors’ activities.
• Supports the Boutique Director in leading the team and overseeing boutique operations, acting as boutique leader in the Director’s absence.

Skills

Compensation

The base compensation for this position ranges from USD 85,000 to USD 100,000 per annum.

Benefits

Medical, dental, and vision coverage; health savings and flexible spending accounts; employee assistance program; life insurance; disability benefits; 401(k) with employer match; wellness reimbursement; paid time off; and volunteer time off.

Culture

Chloé fosters a workplace culture rooted in feminine creativity, purpose-driven luxury, and an enduring spirit of freedom. As an employer, the maison encourages collaboration, craftsmanship, and responsible innovation, offering teams an environment where authenticity, inclusivity, and contemporary elegance shape the way people work.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.