Cheval Blanc Senior Butler

Mahé Seychelles Seychelles

Employment
Full-Time
Seniority
Senior
Posted
Oct 27, 2026

About Cheval Blanc

Cheval Blanc, the exceptional hospitality Maison created by LVMH, embodies a contemporary art of welcoming guests in some of the world’s most coveted destinations. From Courchevel to the Maldives, Saint-Tropez, Paris and beyond, the brand combines architectural distinction, haute gastronomy, refined service and deeply personal experiences. As an employer, Cheval Blanc offers an environment where excellence is nurtured through craftsmanship, attention to detail and genuine warmth. Its teams are invited to grow within a culture that values discretion, creativity, emotional intelligence and the pursuit of perfection, contributing to a singular vision of luxury hospitality shaped by elegance, generosity and savoir-faire.

Cheval Blanc Seychelles is seeking a Senior Butler to deliver personalised villa service, support Front Office operations and anticipate guest needs at its resort on Anse Intendance. The role is full-time and permanent.

Role & Responsibilities

  • Deliver courteous, professional, efficient and flexible service in accordance with Cheval Blanc standards.
  • Maintain a well-groomed, clean and pleasant appearance while on duty.
  • Arrive promptly for duty and participate in daily departmental briefings.
  • Maintain a comprehensive understanding of the company philosophy, core values, responsibilities, daily events and Maison facilities, including the Spa, restaurants and Kids Club.
  • Know the local area and its attractions thoroughly to provide guests with requested information.
  • Support Front Office Management with daily briefings; monthly meetings with other departments; guest arrival transfers; villa arrival and departure checks; monthly inventory checks; annual villa inventory orders; and in-villa check-outs.
  • Complete daily reports and logbooks for the assigned section and submit them to the Guest Services Manager at the end of the shift.
  • Update the guest agenda daily and keep track of guests’ locations.
  • Welcome guests at their villas and provide villa orientations in accordance with Cheval Blanc standards.
  • Offer luggage unpacking and packing services.
  • Assist with guest laundry in coordination with Housekeeping.
  • Arrange arrival and in-stay amenities in accordance with Cheval Blanc standards.
  • Provide guests with the final invoice at 6 p.m. on the day before departure, together with a departure gift and General Manager card.
  • Present a birthday or anniversary gift and General Manager card for guest celebrations.
  • Perform villa check-in and check-out procedures.
  • Complete internal communication forms, including guest profile registration cards and pre-authorizations, within 24 hours of guest arrival.
  • Greet and welcome guests graciously and politely, engaging them in natural, spontaneous conversation in accordance with Cheval Blanc standards.
  • Anticipate and promptly respond to guest expectations, acknowledging every guest.
  • Assist with updating guest histories in the system and monitor stock inventory.
  • Strive to exceed guest satisfaction and LQA (Leading Quality Assurance) results.

Qualifications

  • Fluent in English and Russian.
  • At least 3 years of work experience in a similar role in a luxury resort or hotel.
  • A certificate in Hospitality/Tourism Management or graduation from a hotel school.
  • Food and Beverage service experience is an advantage.
  • Ability to present confidently, with strong communication, presentation and interpersonal skills.
  • Excellent organizational skills and the ability to respond flexibly to different situations in a fast-paced environment.
  • Ability to work independently and as part of a team.
  • Proactive, reliable and flexible.
  • Friendly, polite and open-minded.
  • Keen attention to detail and a strong service orientation.

Skills

Communication Presentation Interpersonal skills Organization Flexibility Attention to detail Guest service

Experience

Minimum 3 years of work experience in a similar role in a luxury resort or hotel.

Education

Certificate in Hospitality/Tourism Management or graduation from a hotel school.

Workplace

This position is based in Mahé, Seychelles.

The setting Seychelles

Explore jobs in Seychelles.

Benefits

Service charge; accommodation for expatriates; meals covered at the staff restaurant; uniforms provided and laundered.

Culture

Cheval Blanc fosters a refined, intimate workplace culture where exceptional service is shaped by creativity, discretion, and a deeply personalized sense of hospitality. As an employer, it encourages teams to cultivate craftsmanship, emotional intelligence, and attention to detail within an environment that values elegance, collaboration, and continuous excellence.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Cheval Blanc, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Senior Villa Butler», «Senior Guest Butler», «Senior Guest Services Butler», «Senior Private Butler», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.

Cheval Blanc

Cheval Blanc Senior Butler

Mahé, Seychelles

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