Cheval Blanc Rotating Receptionist
About Cheval Blanc
Cheval Blanc St-Barth is a Cheval Blanc Maison within LVMH's collection of ultra‑luxury hotels, renowned for intimately curated properties in privileged locations. The Saint‑Barth property emphasizes discreet, personalised service, refined interiors and high‑end wellness offerings in a seaside, resort setting.
Cheval Blanc St‑Barth seeks a Rotating Receptionist in Saint Barthélemy — front‑desk role with day and night rotations at the Cheval Blanc resort.
Role & Responsibilities
- Deliver an exceptional, personalised welcome and sustained guest care across daytime and night rotations.
- Ensure continuity of service by liaising closely with Concierge, Butler and Housekeeping teams to anticipate and fulfil guest needs.
- Manage check‑in/check‑out, guest billing and night‑specific front desk operations with accuracy and discretion.
- Apply and uphold the Maison's service standards at every interaction, tailoring approaches to individual guests.
- Promote hotel services and experiences through informed upselling to maximise revenue and guest satisfaction.
Qualifications
- French vocational hospitality diploma (Bac Technologique Hôtellerie) or equivalent hospitality qualification.
- Minimum 3 years' experience in front office or guest reception roles within the luxury hotel sector.
- Fluent in French and English (verbal and written); proficiency in a third language (Arabic, Russian, Chinese or Portuguese) strongly preferred.
- Proven ability to manage night shifts and to work flexibly across day/night rotations.
- High standards of discretion, rigour, attention to detail and exceptional interpersonal skills.
Skills
Experience
At least 3 years' professional experience in front office, guest reception or related hospitality roles, preferably within luxury or five‑star hotel environments and including night‑shift duties.
Education
French vocational secondary diploma in hospitality (Bac Technologique Hôtellerie) or equivalent.
Workplace
This position is based in Saint Barthélemy, Saint Barthélemy, France, within easy reach of San Juan.
Culture
The Maison fosters an environment of meticulous hospitality where discretion, warmth and personalised service are paramount. Teams operate with a strong spirit of collaboration and adaptability to deliver tailored experiences for discerning guests.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Cheval Blanc, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Front Desk Agent», «Guest Services Agent», «Hotel Front Office Receptionist», «Night & Day Reception Agent», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.