Cheval Blanc Rotating Receptionist
Cheval Blanc St-Barth seeks a Rotating Receptionist in Saint Barthélemy — front‑desk role (CDD) providing day and night guest service.
Overview
Cheval Blanc is the haute-hôtellerie Maison of the LVMH group, celebrated for intimate, design-led luxury hotels that combine refined interiors, bespoke hospitality and signature spa rituals. Each Cheval Blanc property cultivates an artisan approach to service, hosting an international clientele and operating to the exacting standards of a global luxury hospitality brand.
Role & Responsibilities
- Deliver a warm, faultless welcome and departure experience for guests across day and night shifts, ensuring continuity of service.
- Manage check-in/check-out, billing and night-specific front‑office tasks with accuracy and discretion.
- Collaborate closely with Concierge, Butler and Housekeeping teams to coordinate bespoke guest services and special requests.
- Anticipate guest needs, provide expert recommendations on hotel services and local experiences, and personalise interactions to enhance satisfaction.
- Apply and uphold Cheval Blanc service standards and operational procedures at all times.
- Contribute to revenue generation through informed upselling of rooms, F&B and spa experiences.
- Maintain accurate guest records and communications within the PMS and internal systems.
- Handle confidential information with professionalism and exercise discretion during all guest interactions.
Qualifications
- Minimum three years’ experience in front‑desk or guest-reception roles, preferably within luxury hotels.
- Baccalauréat Technologique Hôtelier or equivalent vocational qualification in hospitality.
- Fluent in French and English, both written and spoken; proficiency in a third language (Arabic, Russian, Chinese, Portuguese) strongly preferred.
- Proven experience using Opera PMS and Microsoft Office applications.
- Demonstrated professionalism, strong interpersonal skills, meticulous attention to detail and proven discretion.
Skills
Experience
Minimum 3 years of professional experience in guest reception/front‑office roles, with a preference for candidates who have worked in luxury hotel environments and night‑duty rotations.
Education
Baccalauréat Technologique Hôtelier or equivalent hospitality diploma.
Workplace
This position is based in Saint Barthélemy, Saint Barthélemy, France, within easy reach of San Juan. Cerulean lists 15 open roles in Saint Barthélemy, including 5 posted recently. In France as a whole, Cerulean currently features 4.313 open positions, with 147 posted this week.
Culture
Cheval Blanc cultivates an environment of refined hospitality and collective craftsmanship where ambassadors deliver personalised service to a discerning international clientele. Teams operate with attention to detail, discretion and a spirit of collaboration, reflecting the Maison’s emphasis on bespoke experiences and creative excellence.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.