Cheval Blanc Room Service Head Waiter

About Cheval Blanc

Cheval Blanc, the exceptional hospitality Maison created by LVMH, embodies a contemporary art of welcoming guests in some of the world’s most coveted destinations. From Courchevel to the Maldives, Saint-Tropez, Paris and beyond, the brand combines architectural distinction, haute gastronomy, refined service and deeply personal experiences. As an employer, Cheval Blanc offers an environment where excellence is nurtured through craftsmanship, attention to detail and genuine warmth. Its teams are invited to grow within a culture that values discretion, creativity, emotional intelligence and the pursuit of perfection, contributing to a singular vision of luxury hospitality shaped by elegance, generosity and savoir-faire.

Role & Responsibilities

• Support the Maître d’Hôtel in creating a welcoming atmosphere, delivering excellent service and ensuring guest satisfaction.
• Prepare and organize the service area, ensuring service and setup run smoothly in accordance with House procedures and HACCP hygiene standards.
• Serve the assigned section, applying service expertise and meeting Cheval Blanc standards.
• Coordinate and communicate with the kitchen, storeroom, wine cellar and stewarding team to ensure seamless service.
• Create a memorable guest experience from welcome and seating through cloakroom service, dining and departure.
• Promote the hotel’s restaurants and food-and-beverage events organized by the hotel and Cheval Blanc Houses.

Qualifications

• BEP, CAP or BAC PRO qualification in catering or restaurant service.
• Knowledge of luxury hospitality or Michelin-starred dining.
• A first internship or work experience in a similar establishment.
• Significant service experience in an establishment of comparable standing.
• Sales and communication aptitude.
• Fluent English, written and spoken.
• A third language is an advantage: Arabic, Russian, Chinese or Portuguese.
• Excellent interpersonal skills and strong representational presence.
• Excellent guest reception and customer service skills, with courtesy and tact.
• Availability, flexibility and adaptability.
• Rigor, precision and organizational skills.
• Empathy, the ability to anticipate needs and make recommendations.
• Team spirit.
• Desire to learn and progress in hospitality and food service.

Skills

Experience

At least 3 years; a first internship or position in a similar establishment is also required.

Education

BEP, CAP or BAC PRO qualification in catering or restaurant service.

Benefits

13th-month salary after one year of service; access to LVMH private sales after six months; meals covered at the staff restaurant; uniform provided and laundered; 95% reimbursement of public transport passes (Pass Navigo, Vélib, Transilien); company Uber account subject to eligibility rules; bicycle parking subscription covered at 100%, subject to conditions.

Culture

Cheval Blanc fosters a refined, intimate workplace culture where exceptional service is shaped by creativity, discretion, and a deeply personalized sense of hospitality. As an employer, it encourages teams to cultivate craftsmanship, emotional intelligence, and attention to detail within an environment that values elegance, collaboration, and continuous excellence.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.