Cheval Blanc Resident Manager

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Employment
Full-Time
Seniority
Manager
Posted
Apr 5, 2026

About Cheval Blanc

Cheval Blanc Randheli is an ultra-luxury resort Maison within the Cheval Blanc collection, part of the LVMH hospitality portfolio. Located in the Noonu Atoll, the property emphasizes personalised service, refined gastronomy and a bespoke spa experience, blending contemporary design with a strong commitment to guest wellbeing and attentive discretion.

Cheval Blanc Randheli in Noonu, Maldives is hiring a Resident Manager to lead resort operations and guest experience.

Role & Responsibilities

  • Oversee all operational departments across the resort, ensuring cohesive delivery of service, cleanliness, safety and operational excellence.
  • Report directly to the General Manager and translate strategic objectives into day-to-day execution across functions.
  • Develop and implement strategies to elevate guest satisfaction, acting personally to resolve high‑level guest concerns with professionalism and discretion.
  • Lead annual budgeting, P&L oversight and resource allocation in collaboration with department heads to optimise operational efficiency.
  • Recruit, train, schedule and evaluate department teams; foster a high-performing culture through coaching, mentoring and performance management.
  • Establish, monitor and enforce standard operating procedures, safety protocols and regulatory compliance across the property.
  • Track operational KPIs and use data-driven analysis to identify improvement opportunities and implement corrective action.

Qualifications

  • Bachelor’s degree in hospitality management (or equivalent).
  • Minimum 10 years' experience in hotel or resort operations within luxury hospitality, including at least 3 years in a comparable leadership role.
  • Proven financial acumen with experience in budgeting and P&L management.
  • Fluent English, both written and spoken.
  • Demonstrable track record in building and leading multi-disciplinary teams in a high-end hospitality environment.
  • High standards of discretion, attention to detail and a passion for excellence.

Skills

MS Office hotel management software P&L management budgeting and cost control operational standards and SOP implementation guest experience management and complaint resolution team leadership, talent development and performance management safety and regulatory compliance analytical problem-solving

Experience

Minimum 10 years in luxury hotel or resort operations, including at least 3 years in a senior leadership role responsible for multi-departmental operational delivery and budget management.

Education

Bachelor’s degree in hospitality management (or equivalent).

Workplace

This position is based in Noonu, Noonu Atoll, Maldives, within easy reach of Malé.

Benefits

Generous financial package; board and lodging provided on-site; work attire provided and laundered; on-site clinic with doctor and nurse and access to health insurance; facilities including dedicated beach, bar, gym, laundry and sports court.

Culture

The Maison cultivates a culture of refined discretion, personalised service and relentless attention to detail, typical of Cheval Blanc properties. Teams operate in a collaborative, guest‑centric environment that values craftsmanship, cross‑departmental cooperation and a commitment to memorable luxury experiences.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Cheval Blanc, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Resident Operations Manager», «Resort Resident Manager», «Hotel Resident Manager», «Property Resident Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.