Cheval Blanc Reservations Intern

About Cheval Blanc

Cheval Blanc, the exceptional hospitality Maison created by LVMH, embodies a contemporary art of welcoming guests in some of the world’s most coveted destinations. From Courchevel to the Maldives, Saint-Tropez, Paris and beyond, the brand combines architectural distinction, haute gastronomy, refined service and deeply personal experiences. As an employer, Cheval Blanc offers an environment where excellence is nurtured through craftsmanship, attention to detail and genuine warmth. Its teams are invited to grow within a culture that values discretion, creativity, emotional intelligence and the pursuit of perfection, contributing to a singular vision of luxury hospitality shaped by elegance, generosity and savoir-faire.

Role & Responsibilities

• Assist the Reservations Manager in managing guest reservations while maintaining Cheval Blanc and Leading Quality Assurance standards
• Craft and execute bespoke guest experiences by anticipating client needs and offering personalized service
• Oversee precise administrative management of all reservations, from initial contact through deposit confirmation and final billing
• Ensure seamless coordination between reservations and other hotel departments to guarantee operational excellence
• Develop comprehensive knowledge of all guest rooms, suites, villas, and hotel services to showcase memorable stays and optimize occupancy
• Maintain confidentiality and discretion in all guest interactions and data management
• Process and track all reservation details with meticulous attention to administrative accuracy and guest satisfaction

Qualifications

• Higher education in Hotel Management, Hospitality Management, or similar discipline
• Strong sales aptitude and communication skills
• Familiarity with the luxury hospitality sector
• Fluent English and French (written and oral)
• Proficiency with Microsoft Office Suite
• Knowledge of Opera Cloud and 7Rooms property management systems (preferred)
• Understanding of Leading Quality Assurance standards (preferred)
• Proficiency in a third language such as Arabic, Russian, Chinese, or Portuguese (preferred)

Skills

Experience

Entry-level hospitality professionals with background in hotel management studies or recent graduates seeking to develop expertise in luxury reservations operations.

Education

Higher education in Hotel Management, Hospitality Management, Hospitality Administration, or equivalent field.

Workplace

Benefits

Free accommodation for the duration of the internship, meals provided throughout the placement, uniforms supplied and laundered, transport costs covered (€100 outbound, €100 return), bicycle loan available upon request, access to a passionate and dedicated team environment.

Culture

Cheval Blanc fosters a refined, intimate workplace culture where exceptional service is shaped by creativity, discretion, and a deeply personalized sense of hospitality. As an employer, it encourages teams to cultivate craftsmanship, emotional intelligence, and attention to detail within an environment that values elegance, collaboration, and continuous excellence.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.