Cheval Blanc Reservations Agent
- Employment
- Contract
- Seniority
- Entry-Level
- Posted
- Sep 18, 2026
About Cheval Blanc
Cheval Blanc, the exceptional hospitality Maison created by LVMH, embodies a contemporary art of welcoming guests in some of the world’s most coveted destinations. From Courchevel to the Maldives, Saint-Tropez, Paris and beyond, the brand combines architectural distinction, haute gastronomy, refined service and deeply personal experiences. As an employer, Cheval Blanc offers an environment where excellence is nurtured through craftsmanship, attention to detail and genuine warmth. Its teams are invited to grow within a culture that values discretion, creativity, emotional intelligence and the pursuit of perfection, contributing to a singular vision of luxury hospitality shaped by elegance, generosity and savoir-faire.
Cheval Blanc St-Barth seeks Reservations Agent in Saint-Barthélemy. Manage luxury guest reservations, optimize occupancy, ensure seamless coordination in a palace-class Caribbean property.
Role & Responsibilities
- Shape guest experiences by anticipating needs and delivering bespoke, personalized service
- Manage reservations with rigorous attention to Cheval Blanc quality standards and cross-departmental coordination
- Master detailed knowledge of guest rooms and services, presenting them strategically to create memorable stays and optimize property occupancy
- Maintain exceptional confidentiality and discretion in guest relations
- Execute meticulous administrative oversight of all reservation stages, including deposit processing and billing verification
- Support the Head of Reservations in ensuring service reliability and consistency across all touchpoints
Qualifications
- CAP, BAC, or BTS in Hospitality & Restaurant Management, or Accueil Réception certification
- Minimum 2–3 years' experience in a similar luxury hotel property, in guest relations, sales, or reservations
- Fluent English and French (spoken and written)
- Proficiency in Opera property management system and Microsoft Office Suite
- Demonstrated discretion, precision, and attention to detail
- Strong analytical and adaptive capacity
- Genuine commitment to personalized service
Skills
Experience
Minimum 2–3 years of hands-on experience in a luxury hotel property, preferably in guest relations, sales, or reservations roles. Knowledge of luxury hospitality operations and guest-centric service standards essential.
Education
CAP, BAC, or BTS in Hospitality & Restaurant Management; alternatively, a Titre Professionnel or MC Accueil Réception qualification.
Workplace
The successful candidate will be located in Saint-Barthélemy, Saint-Barthélemy, French Overseas Departments and Territories.
Benefits
Housing or housing allowance provided; uniforms supplied and maintained; meal allowance included for each working day; privileged living environment on Saint-Barthélemy with island-based benefits.
Culture
Cheval Blanc fosters a refined, intimate workplace culture where exceptional service is shaped by creativity, discretion, and a deeply personalized sense of hospitality. As an employer, it encourages teams to cultivate craftsmanship, emotional intelligence, and attention to detail within an environment that values elegance, collaboration, and continuous excellence.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Cheval Blanc, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Reservations Coordinator», «Guest Reservations Specialist», «Booking Administrator», «Reservations Associate», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.