Cheval Blanc Reservations Agent
- Location
- Porto CervoSardiniaItaly
- Employment
- Temporary
- Seniority
- Mid-Level
- Posted
- Jun 23, 2026
About Cheval Blanc
Cheval Blanc, the exceptional hospitality Maison created by LVMH, embodies a contemporary art of welcoming guests in some of the world’s most coveted destinations. From Courchevel to the Maldives, Saint-Tropez, Paris and beyond, the brand combines architectural distinction, haute gastronomy, refined service and deeply personal experiences. As an employer, Cheval Blanc offers an environment where excellence is nurtured through craftsmanship, attention to detail and genuine warmth. Its teams are invited to grow within a culture that values discretion, creativity, emotional intelligence and the pursuit of perfection, contributing to a singular vision of luxury hospitality shaped by elegance, generosity and savoir-faire.
Cheval Blanc Hotel Pitrizza seeks Reservations Agent in Porto Cervo. Temporary full-time role managing luxury guest bookings and reservations.
Role & Responsibilities
- Plan and execute all daily reservation activities, ensuring smooth and efficient service delivery
- Guide guests through the booking process, cultivating a positive first impression and seamless experience
- Anticipate guest needs and deliver personalized service to maximize satisfaction throughout the reservation lifecycle
- Verify strict adherence to LQA quality standards and Hotel Pitrizza's Standard Operating Procedures across all interactions
- Facilitate effective and timely communication with all hotel departments to ensure coordinated service excellence
- Maintain Property Management System (PMS) accuracy, generate Front Office performance reports, and conduct operational analyses
- Safeguard guest and company information while adhering to all money and payment management protocols
Qualifications
- Minimum 3 years of significant experience in a reservations, front office, or back office role within a luxury hotel
- Exceptional planning and time management capabilities with demonstrated ability to multitask in a dynamic, fast-paced environment
- Outstanding communication skills with fluency in Italian and English; knowledge of a third language such as French is highly valued
- Proven ability to engage professionally and courteously with guests and colleagues from diverse nationalities and cultural backgrounds
Skills
Experience
Minimum 3 years of significant experience in a similar role within the Front Office or Back Office of luxury hotels, demonstrating proficiency in reservation management and guest relations.
Education
No specific educational qualifications mentioned; however, a hospitality or related qualification would strengthen candidacy.
Workplace
This position is based in Porto Cervo, Sardinia, Italy.
Culture
Cheval Blanc fosters a refined, intimate workplace culture where exceptional service is shaped by creativity, discretion, and a deeply personalized sense of hospitality. As an employer, it encourages teams to cultivate craftsmanship, emotional intelligence, and attention to detail within an environment that values elegance, collaboration, and continuous excellence.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Cheval Blanc, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Reservations Specialist», «Guest Reservations Coordinator», «Front Office Reservations Associate», «Booking Agent», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.