Cheval Blanc Reservations Agent
- Location
- NoonuNoonu AtollMaldives
- Employment
- Full-Time
- Seniority
- Mid-Level
- Posted
- May 18, 2026
About Cheval Blanc
Cheval Blanc is the luxury hotel maison of the LVMH group, operating ultra-high-end resorts that prioritise bespoke service and refined design. The brand is renowned for its intimate, artful properties where hospitality is delivered with discretion, culinary excellence and a pronounced attention to detail.
Cheval Blanc Randheli in Noonu, Maldives seeks a Reservations Agent to manage bookings and guest relations at its luxury resort.
Role & Responsibilities
- Manage end-to-end reservation processes, ensuring accuracy from initial booking through invoicing, deposits and pre-arrival documentation.
- Support the Reservations Manager by maintaining high standards of service reliability and operational quality for the Maison.
- Serve as the primary liaison between reservations and internal departments (front office, F&B, spa, villas) to guarantee seamless guest experiences and accurate room allocation.
- Maintain comprehensive product knowledge of rooms, villa categories and hotel services, and proactively upsell appropriate experiences to optimise occupancy and RevPAR.
- Handle confidential guest information with discretion and maintain exemplary standards of guest relations.
Qualifications
- Bachelor's degree in Hospitality Management or equivalent qualification.
- Minimum 3 years' experience in luxury hotel or resort operations, including at least 2 years in a reservations role or similar function.
- Fluent English (spoken and written); additional language proficiency is an advantage.
- Demonstrable experience with reservations workflows, billing procedures and deposit management.
Skills
Experience
Minimum 3 years' experience in luxury hotel or resort operations, with at least 2 years in a reservations or booking-focused role handling high-net-worth clientele.
Education
Bachelor's degree in Hospitality Management or equivalent
Workplace
This position is based in Noonu, Noonu Atoll, Maldives, within easy reach of Malé.
Benefits
Generous financial package; board and lodging provided on-site; work attire provided and laundered; on-site clinic with doctor and nurse and access to health insurance; facilities including dedicated beach, bar, gym, self-service laundry and sports court.
Culture
Cheval Blanc cultivates an environment of discreet, service-led luxury where meticulous attention to craft and guest experience is paramount. The maison attracts a multicultural team committed to personalised hospitality, collaboration and continuous refinement of service standards.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Cheval Blanc, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Reservations Coordinator», «Booking Agent», «Reservations Specialist», «Guest Reservations Advisor», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.