Cheval Blanc Reservation Agent
- Employment
- Contract
- Seniority
- Entry-Level
- Posted
- Jun 29, 2026
About Cheval Blanc
Cheval Blanc, the exceptional hospitality Maison created by LVMH, embodies a contemporary art of welcoming guests in some of the world’s most coveted destinations. From Courchevel to the Maldives, Saint-Tropez, Paris and beyond, the brand combines architectural distinction, haute gastronomy, refined service and deeply personal experiences. As an employer, Cheval Blanc offers an environment where excellence is nurtured through craftsmanship, attention to detail and genuine warmth. Its teams are invited to grow within a culture that values discretion, creativity, emotional intelligence and the pursuit of perfection, contributing to a singular vision of luxury hospitality shaped by elegance, generosity and savoir-faire.
Cheval Blanc St-Barth seeks Reservation Agent in Saint Barthélemy. Luxury hospitality role managing guest experiences and reservations.
Role & Responsibilities
- Manage guest reservations with rigor, ensuring adherence to Cheval Blanc quality standards and seamless inter-departmental coordination
- Anticipate and fulfill guest needs through personalized service delivery, creating memorable stays whilst optimizing property occupancy
- Maintain comprehensive product knowledge of all guest accommodations, facilities, and bespoke services to inform guest conversations and enhance booking appeal
- Oversee administrative and financial aspects of reservations, including invoice preparation, deposit collection, and meticulous follow-up of each transaction phase
- Exercise absolute confidentiality and discretion when managing guest information and preferences
- Support the Reservations Manager in all operational aspects of the reservations function
Qualifications
- CAP, Baccalauréat, or BTS in Hospitality and Catering or Mention Complémentaire in Reception and Welcome
- Prior experience in luxury hospitality strongly recommended
- Fluent English and French (spoken and written)
- Proficiency with Microsoft Office suite and Opera property management system
- Strong organizational and detail-oriented mindset
- Ability to analyze situations and adapt swiftly to changing circumstances
- Discretion and genuine commitment to exceptional service
Skills
Experience
First experience in luxury hospitality recommended; entry-level candidates with relevant educational background will be considered.
Education
CAP, Baccalauréat, or BTS in Hospitality and Catering; or Mention Complémentaire (MC) in Reception and Welcome.
Workplace
This position is based in Saint Barthélemy, Saint Barthélemy, French Overseas Departments and Territories.
Culture
Cheval Blanc fosters a refined, intimate workplace culture where exceptional service is shaped by creativity, discretion, and a deeply personalized sense of hospitality. As an employer, it encourages teams to cultivate craftsmanship, emotional intelligence, and attention to detail within an environment that values elegance, collaboration, and continuous excellence.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Cheval Blanc, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Front Office Reservations Coordinator», «Guest Relations Specialist», «Reservations Coordinator», «Hotel Booking Agent», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.