Cheval Blanc Reservation Agent Intern
- Location
- Employment
- Internship
- Seniority
- Intern
- Posted
- Mar 22, 2026
About Cheval Blanc
Cheval Blanc is the luxury hospitality house within the LVMH portfolio, known for intimate, design-led properties that deliver couture service and immersive guest experiences. Cheval Blanc St-Barth is a distinctive Caribbean palace offering refined restaurants, a Guerlain spa and individually curated rooms, suites and villas set in tropical gardens.
Cheval Blanc St-Barth seeks a Reservation Agent Intern in Saint Barthélemy — full-time internship managing guest bookings using Opera and Microsoft Office.
Role & Responsibilities
- Respond to and manage all reservation requests, proposing tailored solutions that meet guest needs while contributing to revenue development.
- Sell room inventory and ancillary services; process reservations, confirmations and amendments accurately in the property management system.
- Ensure the reliability and quality of each booking through meticulous data entry and proactive follow-up.
- Provide exemplary telephone and written reception, representing the Maison with discretion, professionalism and a guest-first mindset.
- Maintain comprehensive knowledge of the property, rate structures and room categories to advise guests and support upselling.
- Support site inspections and coordinate with tour operators (TO) and travel agents (TA) as required; collaborate closely with the Reservations Manager and reservation agents.
Qualifications
- Vocational diploma (CAP), Bac or BTS in Hospitality/Catering or a Professional Certificate (MC) in Reception.
- First experience in luxury hospitality is recommended but not mandatory.
- Fluent French and English, both spoken and written; proficiency in a third language is an advantage.
- Proven proficiency with Opera PMS and Microsoft Office applications.
- High level of discretion, attention to detail, analytical aptitude and strong customer-service orientation.
Skills
Experience
Entry-level. No prior professional experience required; however, a first internship or work placement in luxury hotels is advantageous.
Education
CAP/BAC/BTS in Hospitality or Catering, or a Professional Certificate (MC) in Reception.
Workplace
The role is situated in Saint Barthélemy, Saint Barthélemy, France — conveniently close to Paris.
Culture
The Maison fosters a culture of refined hospitality where meticulous standards, discretion and personalized service are paramount. Teams operate in a collaborative, design-conscious environment that values adaptability, attention to detail and genuine care for guests.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Cheval Blanc, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Reservations Trainee», «Guest Reservations Intern», «Booking Agent Trainee», «Front Office Reservations Intern», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.