Cheval Blanc Night Chef de Rang (Room Service)
Cheval Blanc Porto Cervo seeks a Night Chef de Rang (Room Service) in Porto Cervo, Italy — temporary position delivering luxury night F&B service.
Overview
Cheval Blanc is the hospitality maison of the LVMH group, renowned for bespoke luxury hotels and personalized guest experiences. The brand emphasizes artisanal service, immaculate attention to detail and a refined culinary and hospitality offering in destination properties.
Role & Responsibilities
- Deliver impeccable night-time room service, managing orders, plating and timely in‑room delivery to LQA standards.
- Act as a professional ambassador for the hotel: maintain grooming standards, courtesy and a guest‑centric demeanour throughout the shift.
- Maintain exhaustive knowledge of the Room Service menu, night‑time beverage and wine offerings, and all available products.
- Execute persuasive upselling and suggestive‑selling techniques to maximise Room Service revenue.
- Liaise closely with the night kitchen team and sommelier (when present) to ensure accurate preparation and punctual dispatch of orders.
- Manage payment processing and billing procedures accurately; adhere to cash handling and payment policies.
- Resolve guest enquiries, special requests and complaints promptly and diplomatically to secure guest satisfaction and loyalty.
- Prepare mise en place for night‑shift Room Service and ensure presentation of dishes complies with LQA standards.
- Contribute to team training, participate in departmental meetings and report any disciplinary or operational issues to the Room Service manager.
Qualifications
- Minimum three years' experience in Food & Beverage service, preferably within luxury hotel Room Service or upscale restaurants.
- Proven ability to work independently during night shifts and to manage end‑to‑end Room Service operations.
- Excellent verbal communication skills and a flexible, service‑oriented attitude.
- Strong upselling and suggestive‑selling aptitude.
- Legal right to work in the EU (EU passport or valid work permit).
Skills
Experience
Minimum 3 years of progressive Food & Beverage experience, ideally within luxury hotels and specifically with room service operations.
Education
Vocational diploma or professional qualification in hospitality, hotel services or culinary arts preferred; equivalent on‑the‑job experience also acceptable.
Workplace
The role is situated in Porto Cervo, Sardinia, Italy — conveniently close to Olbia. There are currently 13 open positions in Porto Cervo on Cerulean, with 2 added recently. Within Sardinia, Cerulean currently features 25 open roles, including 2 recent additions. Across Italy, Cerulean lists 1.295 open roles — 27 of them newly added.
Culture
Cheval Blanc fosters a culture of refined hospitality where meticulous attention to detail and personalized service are paramount. Teams operate in a collaborative, fast‑paced environment that prizes professional development and an artisanal approach to guest relations.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.