Cheval Blanc Majordome
About Cheval Blanc
Cheval Blanc, the exceptional hospitality Maison created by LVMH, embodies a contemporary art of welcoming guests in some of the world’s most coveted destinations. From Courchevel to the Maldives, Saint-Tropez, Paris and beyond, the brand combines architectural distinction, haute gastronomy, refined service and deeply personal experiences. As an employer, Cheval Blanc offers an environment where excellence is nurtured through craftsmanship, attention to detail and genuine warmth. Its teams are invited to grow within a culture that values discretion, creativity, emotional intelligence and the pursuit of perfection, contributing to a singular vision of luxury hospitality shaped by elegance, generosity and savoir-faire.
Majordome position at Cheval Blanc Courchevel, 5-star luxury palace. Full-time fixed-term contract. Accommodation and meals provided.
Role & Responsibilities
- Accompany guests throughout their stay from arrival to departure, serving as the primary point of contact and orchestrating all interactions with hotel services
- Anticipate guest needs and preferences through proactive communication and meticulous attention to detail, adapting each service to meet the highest expectations
- Coordinate seamlessly with the Chalet Manager and other departments to ensure flawless execution of all guest requests and property services
- Maintain a discreet yet highly responsive presence, ensuring confidentiality, elegance, and personalised care throughout the guest experience
- Ensure compliance with HACCP hygiene standards and maintain the aesthetic and operational excellence of the chalet environment
- Cultivate and maintain comprehensive knowledge of guest preferences to deliver tailored, memorable experiences aligned with Maison standards
Qualifications
- BEP, CAP, or BAC PRO in Restaurant Management or Hospitality
- Minimum 3 years of professional experience in luxury hospitality or Michelin-starred establishments
- Demonstrated proficiency in luxury hotel operations and guest relations
- Fluent in English and French (oral and written)
- Mastery of fine dining service techniques and protocols
- HACCP food safety certification or equivalent
Skills
Experience
Minimum 3 years of professional experience in a luxury hospitality or Michelin-starred restaurant environment, with proven expertise in personalised guest service and chalet or suite management.
Education
BEP, CAP, or BAC PRO in Restaurant Management or Culinary Hospitality (or equivalent professional qualification).
Workplace
This position is based in Courchevel, Auvergne-Rhône-Alpes, France, within easy reach of Chambéry.
Benefits
Accommodation provided; meals included during working hours; uniform provided and laundered; transportation expenses covered (€100 outbound, €100 return); passionate and professional team environment.
Culture
Cheval Blanc fosters a refined, intimate workplace culture where exceptional service is shaped by creativity, discretion, and a deeply personalized sense of hospitality. As an employer, it encourages teams to cultivate craftsmanship, emotional intelligence, and attention to detail within an environment that values elegance, collaboration, and continuous excellence.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Cheval Blanc, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Butler», «Maître d'Hôtel», «Guest Relations Manager», «Chalet Manager», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.