Cheval Blanc Linen Manager

About Cheval Blanc

Cheval Blanc, the exceptional hospitality Maison created by LVMH, embodies a contemporary art of welcoming guests in some of the world’s most coveted destinations. From Courchevel to the Maldives, Saint-Tropez, Paris and beyond, the brand combines architectural distinction, haute gastronomy, refined service and deeply personal experiences. As an employer, Cheval Blanc offers an environment where excellence is nurtured through craftsmanship, attention to detail and genuine warmth. Its teams are invited to grow within a culture that values discretion, creativity, emotional intelligence and the pursuit of perfection, contributing to a singular vision of luxury hospitality shaped by elegance, generosity and savoir-faire.

Role & Responsibilities

• Direct and supervise the linen care team, ensuring all textiles are treated with meticulous attention to detail and maintained to the exacting standards of Cheval Blanc
• Oversee the laundering, pressing, and storage of all linens, uniforms, and textiles across guest rooms, restaurants, spa facilities, and back-of-house areas
• Conduct regular quality inspections to identify and remediate defects, stains, wear, and imperfections before linens return to service
• Apply specialized knowledge of textile types and care protocols, ensuring each fabric is treated with appropriate laundering and restoration techniques
• Manage linen inventory levels systematically, forecasting requirements and coordinating with external laundry providers to ensure continuous supply meets operational demands
• Collaborate closely with housekeeping, culinary, spa, and concierge teams to align linen rotation and service schedules with guest experience priorities
• Establish and maintain standard operating procedures for textile care, handling, and storage in accordance with Cheval Blanc's exacting quality standards
• Report directly to the Director of Apartments and Quality on operational metrics, team performance, and continuous improvement initiatives

Qualifications

• Minimum 3 years of management experience in luxury hospitality linen services or housekeeping operations
• Formal training in hospitality management or equivalent professional certification
• Demonstrated expertise in textile care, fabric types, and industrial laundering protocols
• Proven ability to lead and motivate teams with strong interpersonal and communication skills
• Exceptional organizational acumen and attention to detail
• Fluency in French and English (both written and verbal)
• Understanding of Cheval Blanc service standards and the luxury hospitality sector

Skills

Experience

Minimum 3 years of similar management experience in luxury hospitality, with proven expertise in linen services, housekeeping operations, or textile management. Direct experience managing teams within a Michelin-starred hotel environment or comparable ultra-luxury establishment is preferred.

Education

Formal training in hospitality management, hotel operations, or equivalent professional qualification. Additional certifications in textile care or laundry management are valued.

Workplace

Benefits

13th month bonus after one year of service; provided and laundered uniforms; staff restaurant meals; access to LVMH private sales events after six months of service; 95% reimbursement of public transportation passes (Pass Navigo, Vélib, Transilien); corporate Uber account (subject to eligible use conditions); secured bicycle and scooter parking facilities.

Culture

Cheval Blanc fosters a refined, intimate workplace culture where exceptional service is shaped by creativity, discretion, and a deeply personalized sense of hospitality. As an employer, it encourages teams to cultivate craftsmanship, emotional intelligence, and attention to detail within an environment that values elegance, collaboration, and continuous excellence.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.