Cheval Blanc Human Resources Manager

Location
Employment Full-Time
Seniority Manager
Department Human Resources, People & Culture
Industry Luxury Hospitality & Experiential Travel
Posted Apr 12, 2026
Apply ⟼

Cheval Blanc — Porto Cervo: Human Resources Manager. Lead HR operations, payroll, recruitment and talent development for the luxury resort.

Overview

Cheval Blanc is the ultra-luxury hospitality brand within the LVMH portfolio, operated under LVMH Hotel Management. The maison is renowned for highly personalised service, refined culinary and design programmes, and an emphasis on craftsmanship and discreet, anticipatory hospitality. As an employer, Cheval Blanc prioritises team development and operational excellence across its seasonal and year-round properties.

Role & Responsibilities

  • Lead all HR functions for the hotel, including recruitment, personnel administration, payroll oversight and time management for a mixed workforce of permanent and seasonal Ambassadeurs.
  • Act as Project Manager for the hotel takeover and rebranding: define the HR vision, build an HR expertise hub onsite, and implement LVMH / Cheval Blanc HR processes, policies and tools.
  • Design and execute talent acquisition and retention strategies adapted to a highly competitive luxury hospitality market.
  • Develop and deliver training, talent development and career-path programmes to upskill Ambassadeurs and sustain service standards.
  • Manage ambassador experience and internal communications to preserve morale and the Maison’s culture across seasonal cycles.
  • Ensure legal compliance with Italian employment law and the hotel/restaurant/tourism collective agreement; advise leadership on contractual and regulatory matters.
  • Own HR reporting, data management and HR budgeting; contribute to payroll forecasting and cost control.
  • Oversee staff accommodation arrangements and associated administration; safeguard confidentiality in all HR matters.

Qualifications

  • Master’s degree in Hotel Management or Human Resources Management.
  • Minimum five years’ progressive HR experience in an international group, with demonstrable hospitality experience.
  • Proven expertise in personnel administration and payroll combined with HR development and talent programmes.
  • Practical knowledge of Italian labour law and the hotel/restaurant/tourism agreement.
  • Fluency in Italian and English; professional working French is a strong advantage.

Skills

Personnel administration & time management Payroll management and budget oversight HR reporting and data management Recruitment & employer branding (luxury hospitality) Training & talent development Employment law (Italy) Internal communications and ambassador experience programmes Project management — hotel takeover and rebranding Confidentiality and stakeholder advisory

Experience

At least five years in a similar HR managerial role within an international hospitality or luxury group, including hands-on responsibility for payroll, personnel administration and talent development. Experience managing mixed permanent and large seasonal workforces and implementing group HR processes during brand transition is essential.

Education

Master’s degree in Hotel Management or Human Resources Management.

Workplace

The successful candidate will be located in Porto Cervo, Sardinia, Italy, with easy access to Olbia.

Benefits

Accommodation provided; meal coverage at the staff restaurant; access to Ambassadeurs’ swimming pool and gym; local special rates (scooter rental, restaurants, bars, beach); uniforms provided and laundered. Offer open to people with disabilities.

Culture

The Maison cultivates an environment of refined hospitality, discretion and attention to craft, where service excellence and personalised guest experiences are paramount. Teams operate in a collaborative, multicultural setting with a seasonal rhythm; the brand invests in professional development and internal mobility within the LVMH hospitality network.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.

Apply For This Position ⟼

Frequently Asked Questions

A.

The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Cheval Blanc, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «HR Manager — Luxury Hotel», «People & Culture Manager (Hospitality)», «Human Resources Business Partner — Hotel», «Head of HR — Resort», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.