Cheval Blanc Housekeeping Floor Coordinator

About Cheval Blanc

Cheval Blanc, the exceptional hospitality Maison created by LVMH, embodies a contemporary art of welcoming guests in some of the world’s most coveted destinations. From Courchevel to the Maldives, Saint-Tropez, Paris and beyond, the brand combines architectural distinction, haute gastronomy, refined service and deeply personal experiences. As an employer, Cheval Blanc offers an environment where excellence is nurtured through craftsmanship, attention to detail and genuine warmth. Its teams are invited to grow within a culture that values discretion, creativity, emotional intelligence and the pursuit of perfection, contributing to a singular vision of luxury hospitality shaped by elegance, generosity and savoir-faire.

Role & Responsibilities

• Coordinate administrative and operational tasks for the housekeeping department under the supervision of the General Housekeeper and Accommodation Management
• Manage staff scheduling, attendance tracking, and deployment optimization across all floors
• Centralize and process maintenance requests, coordinating communication between floors, reception, and technical teams
• Oversee inventory management of linens, uniforms, and welcome amenities, maintaining optimal stock levels
• Ensure strict compliance with internal procedures, hygiene standards, and luxury hospitality excellence benchmarks
• Prepare and consolidate departmental activity reports and performance metrics
• Coordinate regular inventory audits and logistical operations
• Support operational teams and monitor supplier orders
• Maintain departmental management systems and administrative areas with meticulous organization and reliability

Qualifications

• Bac+2 to Bac+3 level qualification in hotel management, administration, or management (e.g., BTS MHR or equivalent diploma)
• Minimum 3 years of professional experience in a similar coordinator role (floor coordinator, assistant general housekeeper, or accommodation management secretary)
• Demonstrated experience in luxury hospitality, international palace hotels, or demanding 5-star environments
• Advanced proficiency with Microsoft Office Suite and Excel
• Expertise with hotel management software such as Opera Cloud or Know Cross
• Fluent professional English, both written and oral
• Exceptional organizational skills and meticulous attention to detail

Skills

Experience

Minimum 3 years of professional experience in a similar coordinator role within luxury hospitality, international palace hotels, or demanding 5-star environments is required.

Education

Bac+2 to Bac+3 level qualification in hotel management, administration, or management is required, such as a BTS MHR (Brevet de Technicien Supérieur en Management en Hôtellerie-Restauration) or equivalent diploma in hospitality administration.

Workplace

Benefits

13th-month bonus after one year of service; Access to LVMH private sales after 6 months of tenure; Uniforms provided and laundered; Staff restaurant meals subsidized; 95% reimbursement of public transport passes (Navigo, Vélib, Transilien); Corporate Uber account for night shifts (subject to conditions); Bicycle parking subscription 100% covered (subject to conditions); 4 days worked / 3 days off rotation schedule

Culture

Cheval Blanc fosters a refined, intimate workplace culture where exceptional service is shaped by creativity, discretion, and a deeply personalized sense of hospitality. As an employer, it encourages teams to cultivate craftsmanship, emotional intelligence, and attention to detail within an environment that values elegance, collaboration, and continuous excellence.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.