Cheval Blanc Host/Hostess

About Cheval Blanc

Cheval Blanc, the exceptional hospitality Maison created by LVMH, embodies a contemporary art of welcoming guests in some of the world’s most coveted destinations. From Courchevel to the Maldives, Saint-Tropez, Paris and beyond, the brand combines architectural distinction, haute gastronomy, refined service and deeply personal experiences. As an employer, Cheval Blanc offers an environment where excellence is nurtured through craftsmanship, attention to detail and genuine warmth. Its teams are invited to grow within a culture that values discretion, creativity, emotional intelligence and the pursuit of perfection, contributing to a singular vision of luxury hospitality shaped by elegance, generosity and savoir-faire.

Role & Responsibilities

• Greet guests upon arrival and manage seating arrangements in accordance with established protocols
• Present menus and beverage selections to guests in the absence of the Maître d'Hôtel
• Provide comprehensive support to dining room and point-of-sale staff before, during, and after service
• Monitor guest satisfaction throughout the dining experience and respond to requests promptly
• Promote available services, products, and experiences across Café Maxime Frédéric at Louis Vuitton and other Cheval Blanc properties
• Handle guest and internal inquiries via telephone and email with professionalism and accuracy
• Facilitate communication between front-of-house staff and support services; coordinate guest requests with reception teams
• Contribute to the creation and distribution of point-of-sale materials including menus, promotional flyers, and service documentation
• Alert management to any safety concerns, incidents, or unusual situations affecting guest or colleague wellbeing

Qualifications

• BEP/CAP in Culinary Arts or BAC PRO in Restaurant Management
• Knowledge of HACCP food safety protocols
• Demonstrable experience in luxury hospitality or Michelin-starred dining environments
• Fluent English (written and oral) — mandatory
• Proficiency in a third language preferred (Arabic, Russian, Mandarin, or Portuguese)

Skills

Experience

Prior experience in guest reception or dining room service is required. Candidates should demonstrate a proven track record of excellence in customer-facing roles within luxury or fine dining establishments.

Education

BEP/CAP in Culinary Arts or BAC PRO in Restaurant Management

Workplace

Benefits

13th month bonus after one year of service; LVMH private sales access after six months of employment; provision and laundering of uniform; staff restaurant meals covered; 95% reimbursement of public transport (Pass Navigo, Vélib, Transilien); complimentary Uber corporate account for late-night shifts (subject to conditions); 100% coverage of bicycle parking subscription (subject to conditions)

Culture

Cheval Blanc fosters a refined, intimate workplace culture where exceptional service is shaped by creativity, discretion, and a deeply personalized sense of hospitality. As an employer, it encourages teams to cultivate craftsmanship, emotional intelligence, and attention to detail within an environment that values elegance, collaboration, and continuous excellence.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.