Cheval Blanc Guest Relations Associate — Restaurant
- Location
- ParisÎle-de-FranceFrance
- Employment
- Full-Time
- Seniority
- Mid-Level
- Posted
- May 21, 2026
About Cheval Blanc
Cheval Blanc is the luxury hospitality maison of the LVMH group, creating a contemporary vision of French art de vivre across a portfolio of urban and resort houses. Cheval Blanc Paris combines refined residential-style accommodations with Michelin-recognized restaurants, an internationally oriented spa and curated guest experiences, positioning the Maison as a destination for discerning travellers.
Cheval Blanc Paris seeks a Guest Relations Associate — Restaurant (Langosteria) in Paris. Front‑of‑house role in a luxury hotel restaurant.
Role & Responsibilities
- Provide a warm, refined welcome to guests and embody the Maison’s Art de recevoir from arrival through departure.
- Assist the F&B Manager in front-of-house coordination, seating, cloakroom operations and guest placement to optimise dining room occupancy.
- Manage reservations and enquiries by telephone, email and in person, ensuring accurate administrative follow-through and coordination with operational teams.
- Anticipate guest needs, deliver personalised service, and respond to special requests and group bookings while maintaining guest satisfaction.
- Promote the hotel’s restaurants and culinary events, liaise with internal teams to coordinate VIPs and special occasions.
Qualifications
- BEP/CAP/BAC Pro in hospitality/restaurant operations or degree in Applied Foreign Languages (LEA) or equivalent vocational qualification.
- Experience in luxury hotel or starred restaurant environments; a first professional placement or internship in a similar setting is required as foundation.
- Fluent in French and English (spoken and written); proficiency in a third language is highly desirable.
- Familiarity with Seven Rooms reservation platform.
- Demonstrated service mindset: empathy, strong interpersonal skills, flexibility, availability and the ability to work collaboratively in a team.
Skills
Experience
Minimum 3 years' experience in front-of-house, guest relations or receptionist roles within luxury hospitality or high-end restaurants; internships or early-career placements in comparable establishments are accepted as relevant experience.
Education
BEP / CAP / BAC Professionnel in hospitality and catering (or equivalent vocational diploma) or degree in Applied Foreign Languages (LEA).
Workplace
This position is based in Paris, Île-de-France, France.
Benefits
13th month salary after one year of service; access to LVMH private sales after six months; provided and laundered uniform; staff restaurant meals; 90% reimbursement of public transport passes (Pass Navigo, Vélib, Transilien); Uber for Business account available for night shifts (conditions apply); 100% covered bike parking subscription (conditions apply).
Culture
Cheval Blanc cultivates an exacting service culture rooted in French savoir‑faire and artisan hospitality. The Maison emphasises personalised attention, team collaboration and continual professional development within the LVMH hospitality network.
About Cerulean
Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.
Frequently Asked Questions
The luxury industry is characterised by a diverse and nuanced nomenclature. Esteemed houses frequently employ proprietary terminology, and even within a single organisation like Cheval Blanc, titles may vary across global markets to reflect local conventions. To ensure absolute clarity, Cerulean assigns a standardised, industry-coherent canonical title to every listing. However, it is worth noting that this role is functionally synonymous with «Restaurant Host/Hostess», «Front-of-House Host», «Guest Relations Ambassador», «Client Relations Host», and other variations. Our sophisticated search architecture anticipates these variations, ensuring that inquiries using related terms will seamlessly yield the exact roles you desire.