Cheval Blanc Front-of-House Coordinator

About Cheval Blanc

Cheval Blanc, the exceptional hospitality Maison created by LVMH, embodies a contemporary art of welcoming guests in some of the world’s most coveted destinations. From Courchevel to the Maldives, Saint-Tropez, Paris and beyond, the brand combines architectural distinction, haute gastronomy, refined service and deeply personal experiences. As an employer, Cheval Blanc offers an environment where excellence is nurtured through craftsmanship, attention to detail and genuine warmth. Its teams are invited to grow within a culture that values discretion, creativity, emotional intelligence and the pursuit of perfection, contributing to a singular vision of luxury hospitality shaped by elegance, generosity and savoir-faire.

Role & Responsibilities

• Manage telephone and in-person reception of guests across food and beverage outlets, directing arrivals and seating in accordance with house procedures and standards
• Coordinate seamless information flow between front-of-house, kitchen, and hotel departments to ensure optimized guest care throughout service
• Participate in daily service briefings and coordinate with kitchen teams to transmit essential operational information
• Provide operational support to front-of-house teams before, during, and after service while monitoring guest satisfaction continuously
• Promote food and beverage outlets and hotel restaurant events to guests and stakeholders
• Execute administrative and organizational duties, including correspondence in French and English, distribution of point-of-sale materials, and management of the Executive Chef's calendar and scheduling
• Embody the discretion, professionalism, and attention to detail that define Cheval Blanc Paris hospitality standards

Qualifications

• Professional training in hospitality management, food service, or guest relations
• Minimum 3 years of confirmed experience in a similar role, preferably within luxury hospitality or fine dining
• Comprehensive knowledge of restaurant operations and associated service requirements
• Fluent English (written and spoken) – mandatory
• Proficiency in office software and hospitality management/reservation systems
• Ability to manage multiple priorities, coordinate complex operations, and transmit information reliably across departments

Skills

Experience

Minimum 3 years of confirmed professional experience in a similar hospitality coordination or front-of-house role, ideally within luxury hotel operations or fine dining establishments.

Education

Professional qualification or formal training in hospitality management, food and beverage service, or guest relations.

Workplace

Benefits

13th-month bonus after 1 year of service; access to LVMH employee sales after 6 months; subsidized staff restaurant meals; provided and laundered work attire; 95% reimbursement of public transport costs; corporate Uber account (subject to eligible use conditions); 100% subsidized bicycle parking (subject to eligibility).

Culture

Cheval Blanc fosters a refined, intimate workplace culture where exceptional service is shaped by creativity, discretion, and a deeply personalized sense of hospitality. As an employer, it encourages teams to cultivate craftsmanship, emotional intelligence, and attention to detail within an environment that values elegance, collaboration, and continuous excellence.

About Cerulean

Cerulean is the definitive career portal for the global luxury industry. We match exceptional professionals with exclusive opportunities at the world's most prestigious brands. From haute couture and fine watchmaking to prestige beauty, hospitality, and boutique retail, Cerulean centralises luxury employment to help you find the career for which you were destined.